After Sales Specialist

3 settimane fa


Assago, Italia VIVESCIA A tempo pieno

Dal 1978 Délifrance produce e commercializza prodotti da forno surgelati per il mondo Horeca, artigianale e GDO proponendo un’ampia gamma di referenze di viennoiserie, pasticceria, snack salati, pane, pizza e focacce.

Siamo orgogliosi di far parte del gruppo cooperativo francese VIVESCIA, un gruppo cooperativo francese di cereali.

Sfruttiamo al massimo questa unicità e lavoriamo a stretto contatto per offrire i prodotti migliori.

Ispirati dalla nostra passione per la panificazione e forti del nostro patrimonio, del nostro know-how e della nostra esperienza di gusto e qualità,

aiutiamo i nostri clienti in tutto il mondo ad attrarre, soddisfare e deliziare i loro consumatori in ogni momento della giornata.

**Posizione**:

- Contatti con i fornitori di servizi logistici per monitoraggio, gestione e risoluzione delle problematiche di magazzino e distribuzione;
- Coordinamento con le funzioni interne all’azienda per la gestione di magazzino e distribuzione;
- Reportistica per monitoraggio delle attività post - vendita;- Svolgere attività di reportistica e monitoraggio dei KPI per il livello di servizio;
- Gestire e risolvere le richieste post-vendita dei clienti esterni, assicurando la loro piena soddisfazione;
- Collaborare strettamente con clienti interni (team vendite, logística, tecnico, ecc.) per garantire una gestione ottimale dei processi post-vendita;
- Supporto per pianificazione trasporti flusso distributivo e flusso in approvvigionamento.

**Requisiti**:

- Diploma e/o laurea;
- Esperienza di 1-2 anni in ruoli simili (After Sales, Customer Service o ruoli affini);
- Interesse e comprovata esperienza pregressa in ambito logística;
- Buona conoscenza del pacchetto MS Office (con focus su Excel);
- Buona padronanza della lingua inglese, viene considerato un plus la padronanza della lingua francese,
- Spiccate capacità analitiche, precisione ed attenzione ai dettagli;
- Flessibilità, pragmatismo, capacità organizzative, orientamento al cliente e problem solving.

**Altre informazioni**:
Délifrance is committed to equal opportunities and the inclusion of all diversity within the company.


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