Front of House Manager

3 mesi fa

Firenze, Italia Collegio alla Querce A tempo pieno

**Company Description**
Collegio alla Querce, Auberge Resorts Collection, a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property’s storied and romantic history, dating back to the 16th century. Auberge’s third European destination, Collegio is a delight for design lovers and gourmands alike. Three adjacent original buildings feature 83 rooms, an original chapel and theater, a library, two restaurants and a bar which was once the school’s principal’s office. Surrounded by old growth cyprus and soaring oak trees, the resort’s grounds boast expansive lawns, five levels of terraced Baroque gardens, a pool and garden bar and restaurant. Come here for relaxation or adventure - and leave utterly enchanted.

This key role is instrumental in setting the tone for our guests and our team members to ensure the delivery of an exceptional guest experience. Will oversee, mentor and lead front of the house team members through all aspects of the guest journey from pre-arrival to check-out and follow-up.
- Align with the Director of Operations and other guest services leaders to maximize hotel operations.
- Utilize tools to execute timely, thoughtful, and personalized communications and teach and train team members to do the same.
- Foster an environment that ensures consistency and a high level of guest satisfaction.
- Strive to improve guest and team member satisfaction and maximize the financial performance of the department.

**Qualifications**
- Minimum of five-year experience in a Front Office/Guest Experience lead role for a luxury hotel.
- Demonstrated ability to communicate effectively and to provide directions and guidance in a clear, concise, and professional manner.
- Passion for the delivery of exceptional service and a genuine interest in working with guests in a luxury environment.
- Excellent planning skills and aptitude for working with multiple systems (knowledge of Opera PMS will be an advantage) and a solid understanding of hotel operations and practices.

**Additional Information

  • Assistant Front of House Manager

    3 mesi fa

    Firenze, Italia Collegio alla Querce A tempo pieno

    **Company Description** Collegio alla Querce, Auberge Resorts Collection, a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property’s storied and romantic history, dating back to the 16th century. Auberge’s third European destination, Collegio is a delight for design lovers and...

  • Assistant Front Of House Manager

    2 giorni fa

    Firenze, Italia Collegio Alla Querce A tempo pieno

    **Company Description**Collegio alla Querce, Auberge Resorts Collection, a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property's storied and romantic history, dating back to the 16th century. Auberge's third European destination, Collegio is a delight for design lovers and gourmands...

  • Front Of House Manager

    2 giorni fa

    Firenze, Italia Collegio Alla Querce A tempo pieno

    **Company Description**Collegio alla Querce, Auberge Resorts Collection, a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property's storied and romantic history, dating back to the 16th century. Auberge's third European destination, Collegio is a delight for design lovers and gourmands...

  • Director Of Front Of The House

    3 mesi fa

    Firenze, Italia Collegio Alla Querce A tempo pieno

    Company Description Collegio alla Querce, Auberge Resorts Collection, a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property's storied and romantic history, dating back to the 16th century. Auberge's third European destination, Collegio is a delight for design lovers and gourmands...

  • Restaurant General Manager

    4 mesi fa

    Firenze, Italia Huddle House, Inc. A tempo pieno

    HUDDLE HOUSE is a unique member of the communities it serves.The bonds created between our team members and our customers are unlike those seen in most other chain restaurants.Our Company Purpose reflects this unique element of the Huddle House dining experience:Bringing Friends and Families Together over Delicious Food Served from the Heart.At Huddle House,...

  • Restaurant General Manager

    2 settimane fa

    Firenze, Italia Huddle House, Inc. A tempo pieno

    HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants. Our Company Purpose reflects this unique element of the Huddle House dining experience: Bringing Friends and Families Together over Delicious Food Served from the Heart. At Huddle...

  • Restaurant General Manager

    2 mesi fa

    Firenze, Italia Huddle House, Inc. A tempo pieno

    HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants. Our Company Purpose reflects this unique element of the Huddle House dining experience: Bringing Friends and Families Together over Delicious Food Served from the Heart. At Huddle...

  • Restaurant General Manager

    4 mesi fa

    Firenze, Italia Huddle House, Inc. A tempo pieno

    HUDDLE HOUSE is a unique member of the communities it serves.The bonds created between our team members and our customers are unlike those seen in most other chain restaurants.Our Company Purpose reflects this unique element of the Huddle House dining experience: Bringing Friends and Families Together over Delicious Food Served from the Heart.At Huddle...

  • Front Desk Manager

    3 settimane fa

    Firenze, Italia Bighornlaw A tempo pieno

    Homewood Suites by Hilton Florence • Florence, KY, US Posted a day ago Description We’re in search of a hotel front desk manager that will provide exceptional service, so every guest who stays with us becomes a repeat customer. You’ll be the face of the operation and the first person guests see when they come through the doors. You’ll be...

  • Front Office Manager

    7 mesi fa

    Firenze, Italia Giacomo Holding srl A tempo pieno

    Il Salviatino, Hotel 5 stelle appartenente al circuito Small Luxury Hotels Of The World è alla ricerca di una figura di Front Office Manager. **La figura ricercata si occuperà delle seguenti attività**: coordinare le attività del reparto FO al fine di assicurare il ragguingimento degli obbiettivi operativi. implementazione procedure di Front...

  • Front Office Manager

    6 mesi fa

    Firenze, Italia The Hoxton A tempo pieno

    **Company Description** We are looking for a Front Office Manager to join us at The Hoxton, Florence.** The Hoxton is getting ready to open its doors in Florence, capital of Italy’s Tuscany region and home to some of the world’s most famous masterpieces of Renaissance art, architecture and monuments. This eye-candy city is packed with culture and is the...

  • Front Office Manager

    2 settimane fa

    Firenze, Italia Fidim Srl A tempo pieno

    Il Salviatino, Hotel 5 stelle appartenente al circuito Small Luxury Hotels Of The World è alla ricerca di una figura di Front Office Manager.**La figura ricercata si occuperà delle seguenti attività**:coordinare le attività del reparto FO al fine di assicurare il ragguingimento degli obbiettivi operativi.implementazione procedure di Front Office,training...

  • Front Desk Manager

    3 settimane fa

    Firenze, Italia Bighornlaw A tempo pieno

    Homewood Suites by Hilton Florence • Florence, KY, USPosted a day agoDescriptionWe're in search of a hotel front desk manager that will provide exceptional service, so every guest who stays with us becomes a repeat customer. You'll be the face of the operation and the first person guests see when they come through the doors. You'll be responsible for...

  • Front Office Manager

    2 mesi fa

    Firenze, Italia The Social Hub A tempo pieno

    Your Mission should you choose to accept: We're opening our third Social Hub in Italy and second one in Florence, well known for its majestic Renaissance heritage while looking at the future. Located in a bustling neighborhood and surrounded by local bars, restaurants & shops and a few steps from the Centre of the city, The Social Hub Belfiore will operate...

  • Front Office Manager

    1 mese fa

    Firenze, Italia The Social Hub A tempo pieno

    Your Mission should you choose to accept: We're opening our third Social Hub in Italy and second one in Florence, well known for its majestic Renaissance heritage while looking at the future. Located in a bustling neighborhood and surrounded by local bars, restaurants & shops and a few steps from the Centre of the city, The Social Hub Belfiore will operate...

  • Restaurant General Manager

    3 settimane fa

    Firenze, Italia Buscojobs A tempo pieno

    HUDDLE HOUSE is a unique member of the communities it serves.The bonds created between our team members and our customers are unlike those seen in most other chain restaurants.Our Company Purpose reflects this unique element of the Huddle House dining experience: Bringing Friends and Families Together over Delicious Food Served from the Heart.At Huddle...

  • Front Office Manager

    2 mesi fa

    Firenze, Italia The Social Hub A tempo pieno

    **Your Mission should you choose to accept**: We're opening our third Social Hub in Italy and second one in Florence, well known for its majestic Renaissance heritage while looking at the future. Located in a bustling neighborhood and surrounded of local bars, restaurants & shops and a few steps from the Centre of the city, The Social Hub Belfiore will...

  • Bar Manager

    2 mesi fa

    Firenze, Italia Collegio Alla Querce A tempo pieno

    Join our Talent Day event on November 9th 2024 at Giardino Torrigiani in Florence to experience Auberge Resorts Collections one-of-a-kind hospitality as Collegio alla Querce builds its opening team. We are looking for the finest talent. If you are passionate about your craft and ushering a new wave of luxury into Florence, apply for one of our open roles...

  • Front Office Manager

    1 mese fa

    Firenze, Italia The Social Hub Group A tempo pieno

    Your Mission should you choose to accept: We're opening our third Social Hub in Italy and second one in Florence, well known for its majestic Renaissance heritage while looking at the future. Located in a bustling neighborhood and surrounded by local bars, restaurants & shops and a few steps from the Centre of the city, The Social Hub Belfiore will operate...

  • Back Of The House Manager

    2 mesi fa

    Firenze, Italia Accorhotel A tempo pieno

    What youll do Responsible for the H&S in the kitchen areas.Responsible for maintaining a clean and food safe working environment.COSHH training and certification for all F&B areas.Ordering all required chemicals and store them in accordance with legal and company guidelines.Responsible for the overseeing the ordering of all F&B products and liaising with the...