Italian Speaking Customer Service for Streaming Services
2 giorni fa
Mercier Consultancy MD is excited to offer a fantastic opportunity for Italian Speaking Customer Service Representatives for Streaming Services' with the flexibility to work remotely from Greece. This role is perfect for individuals who are passionate about entertainment and dedicated to delivering outstanding customer support. As a representative' you will assist customers with inquiries related to our streaming services while communicating effectively in Italian. Key Responsibilities - Manage customer inquiries regarding streaming services' subscriptions' and technical issues via phone' email' and chat in Italian. - Provide detailed information on content availability' billing' and account management. - Assist customers in troubleshooting streaming issues to ensure a seamless viewing experience. - Resolve customer complaints and inquiries promptly and efficiently while maintaining high satisfaction levels. - Document all customer interactions accurately in our CRM system for record-keeping and follow-up. - Collaborate with other teams to improve service delivery and enhance customer experiences. - Stay informed about new content' features' and industry trends to provide relevant customer support. Requirements - Fluency in Italian (both written and spoken) is essential, knowledge of English is a plus. - Previous experience in customer service' preferably in the streaming or entertainment industry. - Strong communication and interpersonal skills with a customer-focused approach. - Excellent problem-solving abilities and an aptitude for handling technical inquiries. - Ability to multitask and manage various customer interactions in a remote environment. - Familiarity with CRM software and general office applications. - Willingness to work flexible hours' including evenings and weekends as needed' while based in Greece. Benefits - Competitive Monthly Salary - 2 Extra Salaries Per Year - Fully Paid Relocation Package - Fully Paid Training - Health Insurance - And Much More...
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Italian Speaking Customer Service for Media
2 giorni fa
Genova, Italia Mercier Consultancy A tempo pienoMercier Consultancy is seeking a dynamic Italian Speaking Customer Service Representative to join our Client's Media &, Entertainment industry team. In this exciting Junior role' you will be the voice of our brand' providing exceptional support to our Italian-speaking customers as they navigate our media platforms and services. Your fluency in Italian...
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GENOVA, Italia Mercier Consultancy A tempo pienoMercier Consultancy is excited to announce an opening for an Italian Speaking Customer Service Representative in the Social Media industry.In this dynamic role' you will provide exceptional support to our Italian-speaking clients' assisting them with inquiries and issues related to our social media services and platforms.Your fluency in Italian will be...
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Genova, Italia Mercier Consultancy A tempo pienoMercier Consultancy is excited to announce an opening for an Italian Speaking Customer Service Representative in the Social Media industry. In this dynamic role' you will provide exceptional support to our Italian-speaking clients' assisting them with inquiries and issues related to our social media services and platforms. Your fluency in Italian will be...
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Genova, Italia Mercier Consultancy A tempo pienoMercier Consultancy is seeking a skilled Italian Speaking Customer Service Representative to join our Client's Banking Division. In this crucial role' you will provide top-tier support to our Italian-speaking clients' assisting them with various banking products and services while ensuring a seamless customer experience. Your fluency in Italian will be...
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Genova, Italia Mercier Consultancy MD A tempo pienoMercier Consultancy MD is thrilled to offer an incredible opportunity for Italian Speaking Customer Service Representatives specializing in Subscription-Based Services' with the unique advantage of working in beautiful Greece! This role is perfect for individuals looking to combine their passion for customer service with an exciting living experience in a...
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Genova, Italia Mercier Consultancy MD A tempo pienoMercier Consultancy MD is thrilled to offer an exciting opportunity for Italian Speaking Customer Service Representatives to join a dynamic FinTech company based in Greece. This position is perfect for individuals who are passionate about the financial technology sector and are eager to provide exceptional service. As a customer service representative' you...
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Genova, Italia Mercier Consultancy A tempo pienoMercier Consultancy is excited to welcome an Italian Speaking Customer Service Representative to our team' focusing on the Retail industry. In this crucial role' you will provide exemplary support to our Italian-speaking customers' assisting them with inquiries and issues related to their retail experience. Your fluency in Italian will be vital as you engage...
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GENOVA, Italia Mercier Consultancy A tempo pienoMercier Consultancy is excited to welcome an Italian Speaking Customer Service Representative to our team' focusing on the Retail industry.In this crucial role' you will provide exemplary support to our Italian-speaking customers' assisting them with inquiries and issues related to their retail experience.Your fluency in Italian will be vital as you engage...
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Genova, Italia Mercier Consultancy MD A tempo pienoMercier Consultancy MD is pleased to announce an exciting opportunity for Italian Speaking Customer Service Representatives for an Online Marketplace' with work based in Greece. This role is perfect for individuals who are enthusiastic about e-commerce and customer service. As a representative' you will assist customers in Italian' helping them navigate our...
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Genova, Italia Mercier Consultancy MD A tempo pienoMercier Consultancy MD is proud to present an exciting opportunity for Italian Speaking Customer Service Representatives for a leading Cybersecurity Company based in Greece. This role is perfect for individuals who are passionate about technology and customer service. You will be responsible for assisting clients in navigating their cybersecurity needs while...
