IT Support Specialist
2 settimane fa
About the Role
We are seeking a highly skilled and motivated IT Assistant to join our team at Chia Laguna Resort, part of the Italian Hospitality Collection.
Key Responsibilities
- Monitor and maintain the operation and security of all computer hardware and software systems.
- Ensure accurate inventory and record-keeping of all hardware, software, and manuals.
- Troubleshoot and resolve technical issues with computer systems, printers, and telephones.
- Prepare regular reports on system performance and issues.
- Maintain documentation of telephone system configuration and user access requests.
- Perform repairs and maintenance of all PCs, printers, and other equipment.
- Act as primary contact for outside agents and provide technical support to users.
Requirements
- Degree in Information Technology or related field.
- Previous experience in a similar role, with proven knowledge of computer systems and equipment.
- Excellent command of English and Italian languages.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Attention to detail and ability to multitask.
What We Offer
- Opportunity to work in a dynamic and fast-paced environment.
- Chance to develop your technical skills and expertise.
- Collaborative and supportive team environment.
- Competitive salary and benefits package.
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