Field Service Coordinator

3 settimane fa

Monza, Lombardia, Italia Tn Italy A tempo pieno

Job Summary:

We are seeking a highly skilled and motivated Field Service Coordinator to join our team at Tn Italy. As a key member of our Field Service team, you will be responsible for planning and coordinating field service activities, ensuring timely and efficient delivery of services to our customers.

Key Responsibilities:

  • Plan and coordinate field service activities to ensure optimal service response and customer satisfaction.
  • Evaluate the necessary skills and knowledge to execute requested services and make recommendations for improvement.
  • Make and confirm appointments with customers, ensuring seamless communication and coordination.
  • Verify the ordered spare parts delivery for field service jobs and manage post-op issues.
  • Supervise pre-service site activities and ensure a smooth transition to field service operations.

Requirements:

  • Technical Diploma or Bachelor's degree in a relevant field (mechanical or automation engineering).
  • Strong knowledge of Microsoft Windows environments and Office package (Word, Excel, PowerPoint, and Outlook).
  • Excellent communication and problem-solving skills, with the ability to build and maintain relationships with customers and internal stakeholders.
  • Good command of written and spoken English.

About Us:

Tn Italy is a leading provider of innovative solutions and services to the industrial sector. We are committed to accelerating success for our customers, people, and planet. Our team is dedicated to delivering exceptional service and support, and we are seeking a talented and motivated individual to join our team.

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