Technical Support Engineer
3 settimane fa
Company Overview
Warrant Hub is dedicated to facilitating innovation and development processes for businesses across various sectors by identifying financing opportunities, particularly in the realm of facilitated finance, and providing expert consultancy.
As a subsidiary of Tinexta Group , Warrant Hub operates nationwide and has been a key player in the market since 1995, employing over 500 professionals and serving more than 7000 client companies.
The primary focus of the company is facilitated finance, complemented by expertise in other areas such as Corporate Finance, European Finance, Digital Transformation, Technology Transfer, Intellectual Property Enhancement, Energy Diagnosis and Efficiency, as well as Training and consultancy in Compliance and GDPR.
Job Position
We are seeking a Technical Support Engineer for our team, requiring a minimum of 5 years of relevant experience.
Qualifications
· Strong understanding of information technology systems
· Excellent problem-solving skills and time management abilities
· In-depth knowledge of Windows operating systems (both client and server) and MacOS
· Good understanding of LAN and WAN networks
· Exceptional communication skills, both verbal and written
· A dynamic, precise, and determined individual
Key Responsibilities
● Diagnose issues reported by users
● Provide first and second-level technical support to colleagues for hardware and software problem resolution, both remotely and on-site
● Install client systems (operating system, drivers, applications, etc.)
● Configure and manage corporate accounts
● Identify and manage network issues
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