Area Service Manager

5 giorni fa

Milano, Lombardia, Italia Kubota Holdings Europe A tempo pieno
About the Role

We are seeking a highly skilled Area Service Manager to join our team in Southern Italy. As a key member of our service team, you will be responsible for driving the success of our dealer network in the region.

Key Responsibilities
  • Stimulate the dealer network to understand and adopt Kubota's strategies for after-sales service
  • Handle technical inquiries and support Italian dealers' service staff on Construction Machinery product range
  • Act as an interface between dealers and factories
  • Visit assigned dealers on a regular basis to share skills and support local service staff, if necessary, directly on the field
  • Collect problem reports related to our products and prepare relevant statistics to share internally and submit to factories to improve Kubota's products quality and reliability
  • Exchange daily with other service members, sharing abilities and field experiences
Requirements
  • Strong knowledge and experience in Electric and Hydraulic; preferred experience related to earth moving machinery
  • Previous experience in a similar role
  • Experience in dealer support/management
  • Fluency in Italian and English is required
  • Proficiency with MS Office package
  • Strong communication and decision-making skills
  • Team-work attitude
  • Ability to share knowledge and skills; previous experience in conducting trainings would be an asset
  • Willingness to travel (Italy and Europe), even for longer periods of time
About Kubota Holdings Europe

Kubota Holdings Europe is a leading manufacturer of agricultural, lawn and grounds care, construction equipment, and industrial engines. With global headquarters in Osaka, Japan, offices in over 120 countries, and over 55,000 employees in North America, Europe, and Asia, Kubota generated sales of approximately $20.4 billion. We offer a diverse portfolio of products, including urban water filter systems, irrigation technology, pipelines, roofing, housing, and large underfloor valves.

Our mission is to continue supporting the prosperous life of humans while protecting the environment of this beautiful earth. We are committed to delivering high-quality products and services that meet the needs of our customers.

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