Culinary Assistant

3 mesi fa

Milano, Lombardia, Italia Melia Hotels International A tempo pieno

Welcome to Meliá Hotels International

Embarking on a career with Meliá means entering a world of limitless opportunities for personal and professional growth. You will become part of a large family that spans across the globe, where every day is an adventure filled with inspiration.

Our Commitment

At Meliá, we pride ourselves on offering an exceptional experience to our employees through My MeliáRewards, our exclusive loyalty program that provides unique benefits and advantages. Additionally, our My MeliáBenefits program offers flexible remuneration, discounts on various products and services, and initiatives promoting active and healthy lifestyles.

POSITION SUMMARY

As a Culinary Assistant, you will play a vital role in the preparation, regeneration, and presentation of meals in your designated kitchen area. Your responsibilities will include adhering to quality standards and recipes, while focusing on creativity, composition, seasoning, and presentation to ensure guest satisfaction.

KEY RESPONSIBILITIES

  • Assist in the preparation of dishes under the guidance of your supervisor, executing basic food preparations and other assigned tasks.
  • Prepare and finalize dishes for which you have received proper training.
  • Maintain cleanliness and organization in cold storage and refrigeration areas to ensure proper product usage.
  • Ensure all necessary equipment and products are available for your tasks, managing resources effectively to minimize waste.
  • Complete all assigned duties efficiently and in accordance with established specifications and procedures.
  • Handle all kitchen equipment with care to prevent accidents and ensure safety regulations are followed.
  • Adhere to cleanliness and hygiene standards in your work to guarantee the quality of prepared dishes.
  • Ensure that all products used meet the required quality and performance standards, reporting any discrepancies to your supervisor.
  • Communicate any issues that arise during your work that may impact service to your supervisor immediately.
  • Follow all instructions and responsibilities assigned by your supervisor, ensuring compliance with company standards.
  • Adhere to HACCP criteria as defined by the company.

CUSTOMER SERVICE EXCELLENCE

  • Understand and embody the brand philosophy, complying with operational and identity standards relevant to your department.
  • Strive to enhance the customer experience by anticipating needs and exceeding expectations.
  • Address customer incidents effectively, communicating actions taken to the appropriate personnel.
  • Familiarize yourself with the Voice of the Customer goals and take necessary actions to achieve them.
  • Support your manager in maintaining the sensory architecture established for your areas.
  • Promote the hotel's services, facilities, and entertainment programs to guests.

HEALTH & SAFETY

  • Be knowledgeable about the hotel's evacuation plan and personal protective equipment, using it correctly.
  • Understand the methods, procedures, and risks associated with your role.
  • Fulfill responsibilities outlined in the Occupational Health and Safety Management System Manual.

QUALIFICATIONS

  • University degree or higher qualification in Tourism; training in Gastronomy or Culinary Arts.
  • Proficiency in the local language and advanced English.
  • Knowledge of meat cutting, handling, and food safety practices.
  • Awareness of current kitchen trends.
  • Proficient in relevant software and tools.
  • Understanding of hotel operations.

EXPERIENCE

A minimum of 1 year of experience in a similar role within 4 and 5-star hotels is required.

Meliá: Where Everyone is a VIP

At Meliá, we value the unique qualities of all our team members, from junior staff to senior professionals. Working with us offers continuous growth and the opportunity to shape your future.

Our commitment to warmth, closeness, and passion for our work makes Meliá an unforgettable place to be, fostering a sense of belonging to a family of VIP individuals.

We are an equal opportunity employer and celebrate diversity. We do not discriminate based on disability, race, religion, age, or any other protected status. We believe that diversity and inclusion are essential to our success as a global company.

Connect with us on our platforms to learn more about our inspiring journey.

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