Business Development Representative
4 giorni fa
Job Purpose: To be the first point of contact for customers aligned to their respective Business Unit, utilizing their specialist product knowledge alongside a professional and confident manner to deliver excellent customer satisfaction, develop new sales opportunities, and achieve their sales targets.
Key Accountabilities:
- Achieve monthly/quarterly Revenue and Margin targets.
- Build Excellent customer relationships through proactive engagement and demonstrable specialist product knowledge.
- Plan outbound calls to customers in order to generate new business opportunities.
- Active inbound selling.
- Provide accurate and timely quotations to customers.
- Generate and own a pipeline of deals in TD SYNNEX's CRM system, which is regularly reviewed and updated.
- Manage customer backorder expectations and reporting.
- Proactively develop relationships with key internal and external contacts.
- Ensure CRM system is well maintained and provides correct customer information.
- Provide, sell and negotiate product information, pricing, special offers, and promotions.
- Ensure TD SYNNEX maintains service levels agreements with customers.
- Attainment of Key Performance Indicators (KPI's) such as daily talk time and outbound calls.
- Sell the benefits of using TD SYNNEX and the Company value proposition.
- Develop and execute account plans to maintain and grow customer business, this may be in conjunction with a Field Sales Executive or Business Development Manager.
Key Skills and Experience:
- Numerate with good attention to detail.
- Excellent telephone manner.
- Priority management and planning skills.
- Strive to achieve set targets.
- Understands Sales Process.
- Effective Communication Skills.
- Good relationship building.
- Working knowledge of Microsoft Word, Excel, Outlook.
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