Customer Service Specialist
2 settimane fa
Customer Service Specialist
La nostra azienda è alla ricerca di un Customer Service Specialist per supportare i nostri clienti nel settore metalmeccanico.
Responsabilità- Fornire supporto tecnico e commerciale ai clienti per garantire la soddisfazione delle loro esigenze.
- Identificare e risolvere eventuali malfunzionamenti o problemi operativi delle macchine.
- Coordinare o assistere a distanza l'installazione delle macchine presso le strutture del cliente.
- Gestire le richieste di assistenza e riparazione.
- Verificare le condizioni di garanzia e coordinare le riparazioni o sostituzioni necessarie.
- Gestire delle relazioni con i clienti per promuovere la fidelizzazione.
- Esperienza consolidata nel ruolo.
- Conoscenza lingua inglese (almeno livello B2).
- Diploma tecnico con preferibilmente esperienza rilevante nel settore metalmeccanico/costruzione di macchine speciali.
- Preferibile conoscenza CAE/CAD.
Cosa offriamo
Inserimento diretto presso azienda cliente.
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