Customer Service Specialist

2 settimane fa


Monza, Lombardia, Italia Manpowergroup A tempo pieno
Job Description

Customer Service Specialist

La nostra azienda è alla ricerca di un Customer Service Specialist per supportare i nostri clienti nel settore metalmeccanico.

Responsabilità
  • Fornire supporto tecnico e commerciale ai clienti per garantire la soddisfazione delle loro esigenze.
  • Identificare e risolvere eventuali malfunzionamenti o problemi operativi delle macchine.
  • Coordinare o assistere a distanza l'installazione delle macchine presso le strutture del cliente.
  • Gestire le richieste di assistenza e riparazione.
  • Verificare le condizioni di garanzia e coordinare le riparazioni o sostituzioni necessarie.
  • Gestire delle relazioni con i clienti per promuovere la fidelizzazione.
Requisiti
  • Esperienza consolidata nel ruolo.
  • Conoscenza lingua inglese (almeno livello B2).
  • Diploma tecnico con preferibilmente esperienza rilevante nel settore metalmeccanico/costruzione di macchine speciali.
  • Preferibile conoscenza CAE/CAD.

Cosa offriamo

Inserimento diretto presso azienda cliente.



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