Housekeeping Operations Manager
2 settimane fa
At Collegio alla Querce, we are seeking a highly skilled and experienced Housekeeping Operations Manager to lead our housekeeping team with excellence and precision. As a key member of our management team, you will be responsible for creating a clean and welcoming environment for our guests and leading team members in understanding the value of their contribution to enriching guest's lives.
Key Responsibilities:- Develop and implement effective housekeeping strategies to maximize guest satisfaction and team performance.
- Collaborate with the Director of Rooms to align housekeeping operations with hotel goals and objectives.
- Foster a culture of consistency and excellence in cleanliness, service, and product quality standards.
- Ensure the highest level of guest satisfaction through proactive problem-solving and effective communication.
- Lead by example, demonstrating a passion for delivering exceptional service and a genuine interest in working with guests in a luxury environment.
- Minimum of three to five years of Housekeeping leadership experience in a luxury hotel brand.
- Working knowledge of hospitality departments: Housekeeping, Guest Services, Engineering, Laundry, and Residential Services.
- Fluency in Italian and English required.
- Proficient in utilizing technology and systems to enhance housekeeping procedures and aptitude for working with multiple computer systems.
- Demonstrated ability to communicate effectively and to provide directions and guidance in a clear, concise, and professional manner.
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With 24 hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
Our mission is to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are best loved because we are intimate, stylish, soulful and deeply personal.
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