Spa Team Lead

2 mesi fa


Napoli, Campania, Italia Hand & Stone Franchise Corp A tempo pieno
Job Summary

Hand & Stone Franchise Corp is seeking a highly motivated and customer-focused Lead Spa Associate to join our team. As a key member of our spa team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and upholding the highest standards of spa cleanliness and professionalism.

Key Responsibilities:
  • Customer Service Excellence: Provide personalized attention to members and guests, building strong relationships and ensuring a positive experience.
  • Sales and Revenue Growth: Meet or exceed membership sales goals, effectively communicating promotions and service options to clients.
  • Spa Operations: Uphold spa cleanliness standards, maintain a safe and healthy environment, and ensure seamless day-to-day operations.
  • Team Collaboration: Work closely with spa staff to achieve team goals, provide support, and contribute to a positive and professional work environment.
  • Continuous Improvement: Participate in ongoing training and development to enhance skills and knowledge, driving personal and team growth.
What We Offer:
  • Competitive Compensation: Hourly wage plus commissions, providing a competitive income potential.
  • Career Advancement Opportunities: Rapid advancement to management roles or other leadership positions based on performance.
  • Ongoing Training and Development: Continuous learning and improvement opportunities to enhance skills and knowledge.
  • Flexible Scheduling: Accommodate your lifestyle with flexible scheduling options, including part-time and full-time opportunities.
  • Positive Work Environment: A fun and dynamic work environment that values teamwork, professionalism, and customer satisfaction.
Requirements:
  • High School Diploma or Equivalent: A minimum of a high school diploma or equivalent is required.
  • Age Requirement: Must be at least 18 years old.
  • Organizational and Communication Skills: Exceptional organizational and communication skills, with the ability to work independently and as part of a team.

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