Spa Team Lead

2 mesi fa


Napoli, Campania, Italia Hand & Stone Franchise Corp A tempo pieno
Job Summary

Hand & Stone Franchise Corp is seeking a highly motivated and customer-focused Lead Spa Associate to join our team. As a key member of our spa team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and contributing to a positive and professional work environment.

Key Responsibilities:
  • Customer Service Excellence: Provide outstanding service to members and guests, building strong relationships and ensuring a positive experience.
  • Sales and Revenue Growth: Meet or exceed membership sales goals, effectively communicating sales, promotions, and service options to clients.
  • Team Collaboration: Work closely with the spa team to achieve sales and customer satisfaction targets, while maintaining a positive and supportive work environment.
  • Operational Efficiency: Uphold spa cleanliness standards, manage schedules, and perform various administrative tasks to ensure seamless operations.
  • Professional Development: Participate in ongoing training and development opportunities to enhance skills and knowledge, contributing to career advancement and growth within the company.
Requirements:
  • Education: High school diploma or equivalent required.
  • Age: 18 years or older.
  • Skills: Exceptional organizational and communication skills, with the ability to work independently and as part of a team.

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