Lead Spa Associate

6 giorni fa


Napoli, Campania, Italia Hand & Stone Franchise Corp A tempo pieno
Job Description:

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

We are seeking a Lead Spa Associate to join our team at Hand & Stone Massage and Facial Spa in Estero. As a critical link in ensuring our customers' experience is outstanding, you will play a key role in delivering exceptional customer service and driving sales growth.

We are looking for a passionate and motivated individual who is eager to learn and grow with our company. If you are a strong communicator with excellent customer service skills, we encourage you to apply.

Responsibilities:
  1. Meet Sales Goals: Achieve membership sales targets and contribute to the growth of our business.
  2. Menu Knowledge: Develop a detailed understanding of our services and menu offerings, with training provided.
  3. Customer Service: Provide exceptional service to members and guests, building lasting relationships and driving customer loyalty.
  4. Flexibility: Demonstrate the ability to work flexible hours, including evenings and weekends.
  5. Communication: Effectively communicate sales, promotions, and service options with clients.
  6. Spa Cleanliness: Uphold high standards of spa cleanliness and maintain a safe and healthy environment for our customers.
  7. Positive Attitude: Bring a positive and energetic attitude to work every day.
  8. Administrative Tasks: Perform various administrative tasks, including answering phones, scheduling appointments, and filing documents.
  9. Additional Duties: Perform other duties as assigned by management.
What's in it for you?
  1. Competitive Compensation: Enjoy a competitive hourly wage plus commissions.
  2. Contests and Incentives: Participate in sales contests and enjoy incentives for outstanding performance.
  3. Career Advancement: Opportunities for rapid advancement, including management roles, based on performance.
  4. Ongoing Training: Receive ongoing training and development to enhance your skills and knowledge.
  5. Flexible Hours: Enjoy flexible scheduling to accommodate your lifestyle.
  6. Positive Work Environment: Work in a positive and professional environment that values teamwork and fun.
  7. Employee Discounts: Enjoy discounts on products, services, and gift cards.
Qualifications:
  1. Education: High school diploma or equivalent required.
  2. Age: 18 years or older.
  3. Organization and Attention to Detail: Demonstrate exceptional organizational skills and attention to detail.
  4. Teamwork and Independence: Show a strong ability to work as part of a team and work independently with minimal supervision.

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