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Lead Spa Associate

2 mesi fa

Napoli, Campania, Italia Hand & Stone Franchise Corp A tempo pieno

**About Us**

Hand & Stone Franchise Corp is a leading provider of spa services, with over 500 locations across the US and Canada. We are committed to delivering exceptional customer experiences and building strong relationships with our clients.

**Job Summary**

We are seeking a highly motivated and customer-focused individual to join our team as a Lead Spa Associate. As a key member of our spa team, you will be responsible for ensuring that our customers receive outstanding service and have a memorable experience in our spa.

**Responsibilities**

  • Meet sales goals and targets by providing exceptional customer service and promoting our services to members and guests.
  • Develop and maintain a detailed knowledge of our menu of services, including massage, facials, and hair removal treatments.
  • Build strong relationships with customers by providing personalized service and ensuring that their needs are met.
  • Work flexible hours, including evenings and weekends, to meet the needs of our customers.
  • Effectively communicate sales, promotions, and service options with clients, and provide recommendations to enhance their experience.
  • Uphold high standards of spa cleanliness and maintain a positive and energetic attitude in a fast-paced environment.
  • Perform various other duties as assigned, including answering phones, scheduling appointments, and filing documents.

**What We Offer**

  • Competitive compensation package, including hourly wage and commissions.
  • Opportunities for career advancement, including management roles, based on performance.
  • Ongoing training and development to enhance your skills and knowledge.
  • Flexible scheduling to accommodate your lifestyle.
  • A positive and professional work environment that values teamwork and customer satisfaction.
  • Employee discounts on products and services.

**Requirements**

  • High school diploma or equivalent.
  • 18 years old or older.
  • Exceptional organizational and communication skills, with the ability to work independently and as part of a team.

**Language Code:** en-US