Software Quality Assurance and Technical Support Specialist

1 settimana fa


Roma, Lazio, Italia Fincantieri A tempo pieno
Software Quality Assurance and Technical Support - Fincantieri NexTech
JOB OVERVIEW

We are seeking a dedicated and client-focused Software Technical Support Engineer to become a vital part of our dynamic international support team.

The ideal candidate will possess a robust understanding of software diagnostics and possess exceptional problem-solving capabilities, enabling them to operate autonomously as well as collaboratively to provide outstanding support to our clientele.

KEY RESPONSIBILITIES
  • Deliver technical assistance to clients through various communication channels.
  • Identify and resolve software-related issues promptly and effectively.
  • Record and monitor customer inquiries and their corresponding solutions.
  • Refer complex problems to the relevant team for further investigation.
  • Collaborate with product development teams to detect and rectify software bugs.
  • Keep abreast of the latest software updates and releases.
  • Exhibit a positive and professional demeanor in all customer interactions.
REQUIRED QUALIFICATIONS
  • A portfolio showcasing software technical support expertise and capabilities.
  • A Bachelor's degree in Computer Science, Information Technology, or a related discipline.
  • A minimum of 2 years' experience in software technical support.
  • A solid grasp of software troubleshooting and analytical skills.
  • Exceptional communication and interpersonal abilities.
  • Capacity to work independently as well as collaboratively.
  • Familiarity with agile methodologies and tools.
  • A strong commitment to customer satisfaction and high-quality support.
  • Experience with product management frameworks and tools (e.g., Scrum, Jira, Confluence).
  • Proficient in English.


  • Roma, Lazio, Italia Fincantieri A tempo pieno

    Software Quality Assurance and Technical Support - Fincantieri NexTech Location: Italy JOB OVERVIEW We are seeking a dedicated and customer-focused Software Technical Support Engineer to become a vital part of our dynamic international support team. The ideal candidate will possess a robust understanding of software troubleshooting alongside exceptional...


  • Roma, Lazio, Italia Fincantieri A tempo pieno

    Software QA and Technical Support - Fincantieri NexTech LOCATION We are seeking a dedicated and customer-focused Software Technical Support Engineer to be part of our dynamic international support team. The successful candidate will possess a robust understanding of software troubleshooting along with excellent problem-solving abilities, capable of...


  • Roma, Lazio, Italia Fincantieri A tempo pieno

    Software Quality Assurance SpecialistFincantieri is seeking a skilled Software Quality Assurance Specialist to collaborate with our international development team.Key Responsibilities:Collaborate with the development team to understand software requirements and specifications.Develop and execute test plans to ensure software quality.Identify and report bugs...


  • Roma, Lazio, Italia Arca24 A tempo pieno

    Job DescriptionJob Title: Senior Quality Assurance SpecialistJob Summary:The Senior Quality Assurance Specialist will provide oversight and quality assurance support for loan and grant programmes, as well as contribute to the knowledge management agenda of the Quality Assurance Group (QAG).Key Responsibilities:Senior Level Operational Advice on Strategies...


  • Roma, Lazio, Italia international fund for agricultural development ifad A tempo pieno

    Job Title: Senior Quality Assurance SpecialistJoin the International Fund for Agricultural Development (IFAD) as a Senior Quality Assurance Specialist and contribute to the organization's mission to eradicate rural poverty and hunger.Job Summary:The Senior Quality Assurance Specialist will provide technical leadership and oversight to ensure the effective...


  • Roma, Lazio, Italia Fincantieri A tempo pieno

    Software Technical Support Specialist - Fincantieri NexTechItaly - Genova – Roma - TriesteJob DescriptionWe are seeking a skilled Software Technical Support Specialist to join our international agile support team at Fincantieri NexTech. The ideal candidate will possess a strong understanding of software troubleshooting and problem-solving skills, with the...


  • Roma, Lazio, Italia ServiceMaster by Integrity 6099 A tempo pieno

    About ServiceMaster by Integrity 6099We are a leading provider of innovative solutions in the Healthcare industry, dedicated to enriching people's lives with our cutting-edge technologies in Healthcare, Life Science, and Electronics.Your Role:We are seeking a highly experienced Quality Assurance Specialist to join our Healthcare Quality team. As a Quality...


  • Roma, Lazio, Italia international fund for agricultural development ifad A tempo pieno

    Job Title: Senior Quality Assurance SpecialistJoin the International Fund for Agricultural Development (IFAD) as a Senior Quality Assurance Specialist and contribute to the organization's mission to eradicate rural poverty and hunger.About the RoleThe Senior Quality Assurance Specialist will provide technical leadership and expertise to ensure the effective...


  • Roma, Lazio, Italia Fincantieri A tempo pieno

    Software Technical Support Specialist - Fincantieri NexTechItaly - Genova – Roma - TriesteJob OverviewWe are seeking a highly skilled Software Technical Support Specialist to join our international agile support team at Fincantieri NexTech. The ideal candidate will possess a strong understanding of software troubleshooting and problem-solving skills, with...


  • Roma, Lazio, Italia Fincantieri A tempo pieno

    Software Technical Support Specialist - Fincantieri NexTechFincantieri NexTech is seeking a highly motivated and customer-oriented Software Technical Support Specialist to join our international agile support team.Key Responsibilities:Provide technical support to customers via various communication channels.Troubleshoot and resolve software issues in a...


  • Roma, Lazio, Italia Arca24 A tempo pieno

    {"Job Title": "Senior Quality Assurance Specialist", "Job Summary": "We are seeking a highly skilled Senior Quality Assurance Specialist to join our team at Arca24. The successful candidate will provide technical leadership and oversight to ensure the quality of loan and grant programmes, as well as contribute to the knowledge management agenda of our...


  • Roma, Lazio, Italia international fund for agricultural development ifad A tempo pieno

    Job Title: Senior Quality Assurance SpecialistJoin the International Fund for Agricultural Development (IFAD) as a Senior Quality Assurance Specialist and contribute to the organization's mission to eradicate rural poverty and hunger.About the RoleThe Senior Quality Assurance Specialist will provide technical leadership and expertise to ensure the effective...


  • Roma, Lazio, Italia Geneve Int A tempo pieno

    {"h1": "Senior Quality Assurance Specialist", "p": "At Geneve Int, we are seeking a highly skilled Senior Quality Assurance Specialist to join our team. As a key member of our Quality Assurance Group, you will be responsible for providing oversight and quality assurance support for loan and grant programmes. Your expertise will contribute to the knowledge...


  • Roma, Lazio, Italia international fund for agricultural development ifad A tempo pieno

    Job Title: Senior Quality Assurance SpecialistJoin the International Fund for Agricultural Development (IFAD) as a Senior Quality Assurance Specialist and contribute to the organization's mission to eradicate rural poverty and hunger.About the RoleThe Senior Quality Assurance Specialist will provide technical leadership and oversight to ensure the effective...


  • Roma, Lazio, Italia Emd A tempo pieno

    Unlock Your Potential in Quality AssuranceWe are seeking a highly skilled Quality Assurance Specialist to join our team at Emd. As a key member of our Healthcare Quality team, you will play a critical role in ensuring the accuracy and reliability of our computerized systems.About the RoleThis is an exciting opportunity to work with a diverse and inclusive...


  • Roma, Lazio, Italia international fund for agricultural development ifad A tempo pieno

    Job Title: Senior Quality Assurance SpecialistJoin the International Fund for Agricultural Development (IFAD) as a Senior Quality Assurance Specialist and contribute to eradicating rural poverty and hunger.About the RoleThe Senior Quality Assurance Specialist will provide technical leadership and oversight to ensure the effective delivery of divisional...


  • Roma, Lazio, Italia international fund for agricultural development ifad A tempo pieno

    Job Title: Senior Quality Assurance SpecialistJoin the International Fund for Agricultural Development (IFAD) as a Senior Quality Assurance Specialist and contribute to eradicating rural poverty and hunger.About the RoleThe Senior Quality Assurance Specialist will provide technical leadership and oversight to ensure the effective delivery of divisional...


  • Roma, Lazio, Italia Agilent Technologies A tempo pieno

    Join Our Team at Agilent TechnologiesWe are a global leader in laboratory and clinical technologies, passionate about bringing great science to life.Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals.We are seeking a talented Software Design...


  • Roma, Lazio, Italia international fund for agricultural development ifad A tempo pieno

    Job Title: Senior Quality Assurance SpecialistJoin the International Fund for Agricultural Development (IFAD) as a Senior Quality Assurance Specialist and contribute to the organization's mission to eradicate rural poverty and hunger.About the RoleThe Senior Quality Assurance Specialist will provide technical leadership and expertise to ensure the effective...


  • Roma, Lazio, Italia international fund for agricultural development ifad A tempo pieno

    Job Title: Senior Quality Assurance SpecialistJoin the International Fund for Agricultural Development (IFAD) as a Senior Quality Assurance Specialist and contribute to the organization's mission to eradicate rural poverty and hunger.About the RoleThe Senior Quality Assurance Specialist will provide technical leadership and oversight to ensure the effective...