Italian Customer Support Specialist

2 settimane fa


Reggio Calabria, Calabria, Italia Patrique Mercier Recruitment A tempo pieno

Patrique Mercier Recruitment is actively looking for an Italian Customer Support Specialist to join a vibrant team. This position offers comprehensive relocation assistance to Greece, allowing you to embark on a new journey in a stunning Mediterranean locale.

As an Italian Customer Support Specialist, your primary duty will be to deliver exceptional assistance to customers who speak Italian. You will manage customer inquiries, resolve issues, and ensure satisfaction through various communication methods.

Becoming part of this organization means engaging in a lively work atmosphere that prioritizes collaboration and excellence in customer service. You will have the chance to work alongside a diverse group, enhance your customer service capabilities, and play a vital role in the company's achievements.

Key Responsibilities
  • Deliver outstanding support to Italian-speaking clients
  • Address customer inquiries and resolve issues efficiently
  • Guide customers in navigating the platform and utilizing its features
  • Investigate and troubleshoot various problems
  • Collaborate with internal departments to resolve customer concerns
  • Maintain precise records of customer interactions
  • Adhere to quality standards and follow established protocols

Qualifications

  • Fluency in both Italian and English, written and spoken
  • Strong communication and interpersonal abilities
  • Excellent problem-solving skills
  • Capability to provide effective customer support and solutions
  • Proficient computer skills and familiarity with online platforms
  • Able to work effectively within a team
  • Attention to detail and strong multitasking abilities
  • Possession of a valid European Passport or ID


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