Italian Customer Support Specialist
4 settimane fa
Patrique Mercier Recruitment is actively looking for an Italian Customer Support Specialist to fill an exciting role. This position includes comprehensive relocation assistance to Greece, allowing you to embark on a new journey in a stunning Mediterranean locale.
As an Italian Customer Support Specialist, your primary duty will be to deliver exceptional assistance to customers who speak Italian. You will manage customer inquiries, resolve issues, and ensure a high level of customer satisfaction through various communication methods.
Being part of this organization means engaging in a vibrant work atmosphere that prioritizes collaboration and excellence in customer service. You will have the chance to work alongside a diverse group, enhance your customer service capabilities, and play a key role in the company's achievements.
Key Responsibilities- Deliver outstanding support to Italian-speaking clientele
- Address customer inquiries and resolve issues efficiently
- Guide customers in utilizing the platform and its features
- Investigate and troubleshoot various problems
- Work in conjunction with internal teams to resolve customer concerns
- Maintain precise records of customer interactions
- Comply with quality standards and established protocols
Qualifications
- Proficiency in both Italian and English, written and spoken
- Strong communication and interpersonal abilities
- Excellent problem-solving skills
- Capability to provide effective customer support and solutions
- Competent computer skills and familiarity with online platforms
- Able to thrive in a collaborative team environment
- Attention to detail and effective multitasking abilities
- Possession of a valid European Passport or ID
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