Software Quality and Technical Content Specialist
2 settimane fa
3Brain AG is seeking a skilled Software Quality and Technical Writer to join its Italian office. The ideal candidate will have experience in programming and a strong background in technical writing.
Key Responsibilities- Develop and maintain high-quality user manuals for Brainwave software, ensuring clear instructions and visuals for end-users.
- Create detailed and concise release notes, including new features, improvements, and bug fixes, to be shared with customers and internal teams.
- Test and evaluate new releases, features, and updates of Brainwave software before deployment, ensuring quality, accuracy, and usability.
- Collaborate with the Customer Success team to address technical issues related to software functionality, troubleshooting, and user experience.
- Proactively gather and document customer feedback on software performance, usability, and desired improvements, sharing insights with the product and development teams to enhance future versions.
- Diploma or Bachelor in Computer Science, Information Technology, Technical Writing, or a related field (or equivalent experience).
- 2+ years hands-on experience in programming, preferably in C#, C++, or Python.
- Excellent English language skills (C2 level).
- Excellent written and verbal communication skills, with an ability to translate complex technical concepts into clear and accessible language.
- Experience with graphic and software tools used in technical writing, such as Adobe Acrobat, Microsoft Office Suite, MadCap Flare, or similar tools for creating visuals, diagrams, and structured content.
- EU residence permit required.
- A dynamic and stimulating work environment driven by a desire to build transformational technologies to help others.
- A young, fast-growing company with plenty of opportunities for personal growth and development.
- Working place: Genova, Italy, a wonderful Mediterranean city with an incredible history, located at the heart of nearby world-renowned places Cinque Terre or Milan, the fashion and business hub of Italy.
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Genoa, Liguria, Italia 3Brain AG A tempo pienoAt 3Brain AG, we are seeking a highly skilled Software Quality and Technical Writer to join our Italian office. This role will be responsible for ensuring the quality of our software suite and creating, maintaining, and managing documentation related to our products. The ideal candidate will have experience in programming and excellent written and verbal...
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