Global IT Manager, Business Partner Sales Force Automation Specialist

4 settimane fa

Sesto San Giovanni, Lombardia, Italia Davide Campari Milano N.V. A tempo pieno

Key Responsibilities and Activities

Business Value Realization

  • Act as IT Business Partner for the Sales Force Automation area, contributing to the definition of functional and technical solutions, prioritizing and supporting new requirements.
  • Proactively engage key global stakeholders to gather business and functional needs, providing support and new ideas on business process design and enhancements.
  • Contribute to business cases definition, identifying the most appropriate set of solutions to support business capabilities.
  • Lead fit-gap analysis between application global framework and business capabilities to evaluate solutions improvements or platforms.
  • Ensure that the solution blueprint is aligned to functional requirements and the overall technology framework and quality.
  • Ensure continuous improvement of live applications, evaluating current solutions vs business needs to deploy a high level of effectiveness and efficiency.
  • Proactively bring external innovation into Campari Group on a regular basis.

Application Roadmap Management

  • Contribute to the definition of the application roadmap for Sales Force Automation application portfolio standardization and simplification, with the support of Enterprise Architect team and in line with EAT procedures and guidelines.
  • Support and monitor the adoption of the application portfolio, constantly delivering new capabilities and keeping actual the Sales Force automation application portfolio asset.
  • Steer global process definition and encourage adoption of global templates within global solutions when applicable.

Project Management

  • Define detailed project plan in coherence within the Program Framework of Sales team.
  • Adopt and enforce standard project management methodologies.
  • Manage and ensure project execution and coordinate project teams for action plan, following the agreed timelines and budget.
  • Update the Steering Committee on progress and results, decisions to take, issues and proposed next steps.

Innovation & Best Practices

  • Develop a pipeline of vendors/technology/agency providing innovation.
  • Identify opportunities aligned to local and regional needs in key competitive edge focus areas.
  • Identify best practices in the marketplace to inject new capabilities in Campari Group as benchmarking.
  • Select internal best practices to facilitate the cross-fertilization among different markets and IT functional teams.

Other Responsibilities

  • Manage 1 or 2 internal resources.
  • Manage and coordinate Vendor partners.
  • Manage regular and relevant communication to key business and global IT stakeholders, inside and outside of CoE.
  • Support the Global Service Delivery organization to solve application and technology issues when required.

Key Relationships

  • Internal: Key Business Stakeholders (Global Commercial Excellence and Customer & Channel Management), Global & Regional IT (Business Partners, Business Analysts, Functional IT Teams, Business Intelligence and Advanced Analytics Team, Enterprise Architecture & Technology Team, Global Service Delivery Team).
  • External: External vendors (consultancy firms, IT system integrators, contractors).

Experience & Education

  • Deep knowledge of Sales and Trade/Customer processes and systems/tools is a must: Sales Force Automation, Order to Cash, Contract Management, Distributors management, Customer Business Management are key. Foundation of Trade Promotion and Optimization is a plus.
  • Deep technological knowledge and successful rollout record track of Tier1 Sales Force Automation technologies (SAP Cloud for Customer, SFDC Consumer Goods Cloud, Microsoft Dynamics).
  • Proven experience in working cross-functionally.
  • Project management/coordination experience is a must.
  • Experience performing root cause analysis on internal and external data and processes.
  • Bachelor's degree in relevant disciplines (Business Administration, Management Engineering, Information Technology, Computer Science).
  • Relevant technologies qualifications a plus - ITIL v4, Agile, Six Sigma.
  • Fluent English is a must.

Required Skills & Traits

  • Excellent communication skills and interpersonal skills, 'can do' attitude and ability to cooperate and build consensus.
  • Demonstrates leadership skills and a strong commercial and business awareness.
  • Proven change management attitude and ability to positively influence the stakeholders.
  • Strategic thinking: support to business decision making and long-term view.
  • Ability to interact clearly with business users with empathy to ensure that solutions deliver business value.
  • Ability to formulate clear recommendations on issues.
  • Good presentation, verbal and written communication skills at multiple levels of business (strategic to operational) for efficient and timely communication.

Additional Requirements/Information

  • Availability to travel internationally up to % of time.

Our commitment to Diversity & Inclusion:

At Campari Group we believe in building more value together, thus we see diversity in all forms as a source of enrichment. Our employment policies and practices ensure that we are committed to providing equal employment opportunities in all aspects of employment without regard to any individual's race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, sexual orientation, gender identity or characteristics or expression, political affiliation or activity, age, veteran status, citizenship, or any other characteristic protected by law.

Note to applicants:

Your application will be assessed based on your abilities, expertise, general knowledge and experience, not because of any confidential, proprietary or trade secret information you may possess. You must not disclose to Campari Group any such information. In the event that you are asked a question that cannot be answered without disclosure of any confidential, proprietary or trade secret information (including from a current or prior employer or their vendors or customers), you must decline to answer the question.

Notice to third party agencies:

Please refrain from cold-calling or emailing our executive leadership team or the HR community directly. The Talent Acquisition department manages centralized recruiting operations globally, including the selection and management of external suppliers. Currently, our preferred supplier list is at full capacity. To ensure we have your information on file for future consideration, we kindly request that you complete the online form provided here.

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