Italian Speaker Customer Success Specialist

4 settimane fa


Roma, Lazio, Italia Cross Border Talents A tempo pieno

{"h1": "Customer Success Agent for Italian-Speaking Clients in Lisbon
", "p": "We are seeking an Italian-Speaking Customer Success to join our team in Lisbon, Portugal. This on-site position is ideal for individuals who are fluent in Italian and possess a good command of English. Whether you have experience in client support or are eager to start your career in this field, we encourage you to apply and become a part of our diverse and dynamic team.
", "ul": [{"li": "Client Assistance: Deliver exceptional support to Italian-speaking clients via phone, email, and chat, promptly addressing their needs and resolving issues."}, {"li": "Issue Resolution: Effectively diagnose and troubleshoot client issues, ensuring their satisfaction with the solutions provided."}, {"li": "Data Recording: Maintain accurate records of client interactions and feedback in our CRM system."}, {"li": "Client Relations: Foster strong relationships with clients, ensuring high levels of satisfaction and loyalty."}, {"li": "Team Collaboration: Collaborate with colleagues and other departments to ensure smooth service delivery and a positive client experience."}], "h2": "Key Responsibilities", "h3": "Requirements", "p": "To be successful in this role, you will need to possess the following skills and qualifications:
", "ul": [{"li": "Native-level fluency in Italian, with at least B2-level English proficiency."}, {"li": "EU citizenship or a Portuguese residence card."}, {"li": "Previous experience in client support or a related field is beneficial but not required."}, {"li": "Willingness to move to Lisbon, Portugal (Relocation package available for those relocating from abroad)."}], "h2": "Benefits", "p": "We offer a competitive salary package that reflects your skills and experience, as well as a range of benefits, including:
", "ul": [{"li": "Performance Bonus: Potential to earn bonuses based on your performance."}, {"li": "Meal and Transport Allowance: Daily allowances for meals and transportation."}, {"li": "Health Insurance: Comprehensive private health insurance coverage."}, {"li": "Welcoming Bonus: Receive a €2,000 welcoming bonus as a new hire."}, {"li": "Relocation Support: Financial assistance for relocation, including help with finding accommodation."}], "p": "If this opportunity interests you, please send your CV in English to ****** with the subject line "Italian-Speaking Customer Success - Lisbon." Include a brief cover letter explaining your interest in the role and how your skills align with our requirements.
", "p": "We look forward to your application.
", "p": "#J-18808-Ljbffr
"}



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