Customer Experience Specialist
18 ore fa
Hermès Paris is seeking a Customer Experience Specialist to join our team. This role involves delivering exceptional customer experiences, providing personalized service, and building strong relationships with clients. The ideal candidate will have excellent communication skills, be fluent in Italian and English, and have a passion for the luxury retail industry.
About the Role- Welcome and serve clients with a warm and hospitable greeting
- Build strong relationships with clients to understand their needs and preferences
- Support the sales team by scheduling appointments and managing customer queues
- Bachelor's degree preferably with a focus on languages or fashion/luxury
- Fluency in Italian and English; a third language is an advantage
- Proficient in Excel and IT tools
- Professionalism, enthusiasm, and dynamism
Estimated Salary: €15,000 - €20,000 per annum, depending on experience and qualifications. Hermès offers a competitive salary package, including benefits and opportunities for professional growth. We value diversity and equal opportunities for all employees.
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