Customer Service Ambassador
4 settimane fa
Gigroup seeks a skilled customer service representative to enhance customer satisfaction and experience in the luxury retail industry. Key responsibilities include providing timely and professional support, resolving issues, and improving overall customer engagement.
Key Responsibilities:- Responding to Customer Inquiries: Address customer concerns and resolve issues efficiently, ensuring a high level of customer satisfaction.
- Providing Product Information: Offer detailed product information and recommendations to customers, enhancing their shopping experience.
- Collaborating with Sales Team: Work closely with sales team members to resolve customer complaints and improve overall customer service.
- Escalating Issues: Identify and escalate any customer complaints or issues to management for prompt resolution.
- Maintaining Records: Accurately document customer interactions and issues, supporting data-driven decision-making.
The estimated annual salary for this position is €45,000, commensurate with industry standards and Gigroup's commitment to attracting top talent.
In addition to a competitive salary, employees at Gigroup enjoy a comprehensive benefits package, including opportunities for growth and development, and a dynamic work environment that fosters collaboration and innovation.
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