Global Operations Ambassador

18 ore fa

Trieste, Friuli Venezia Giulia, Italia Indie Campers A tempo pieno

About Indie Campers
Indie Campers, the leading campervan marketplace, aims to make road trips accessible to everyone through its digital approach and customer-centric orientation. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries.
We offer a diverse range of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the option to purchase one of our vehicles available for sale.
As a rapidly growing company, our challenges are both exciting and demanding, requiring top talent and motivation to be successfully pursued.
We are expanding our team and seeking motivated individuals who are interested in pursuing this dream with us and joining an ever-developing journey.

The Role

We are looking for university students or recent graduates who are seeking genuine work experience, vocational placement, or an internship located in our Depot in Marcon - Venice.
As a Global Operations Ambassador, you will represent our brand in person, providing our guests with world-class customer service when they start and finish road trips of a lifetime.
This position may suit individuals who enjoy challenges, meeting new people, and fast-paced environments.

Key Responsibilities

Front-office activities:

  • Customer service and sales: Handle check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, and upsell road trip extras.

Back-office activities:

  • Operations handling: Align reservations with available campervans, verify and prepare campers and road trip extras and kits.
  • Quality control: Maintain campervans in top condition, identify, and act on possible maintenance or repair needs.

Support activities:

  • Support the team in monitoring existing stock, coordinating the fleet of campervans, and troubleshooting operational issues.
Requirements

You should be a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field looking for an internship;
You must be fluent in English, have a work permit, and a valid driver's license (mandatory);
You should like international environments and meeting new cultures;
You possess a natural talent for connecting with people and have a strong customer service orientation;
You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty;
Estimated Salary: $35,000 per year, depending on location and region;
We provide online and on-the-job training to develop relevant skills to your growth;
We offer international opportunities and the possibility of integration in Indie Campers after the internship.
Location: Marcon - Venice

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