Global Operations Assistant
6 ore fa
**Company Overview**
Indie Campers is a leading campervan marketplace dedicated to making road trips accessible to everyone. With a strong focus on customer-centricity and digital innovation, we've created a seamless booking experience and offer high-quality road trips at affordable prices.
We've welcomed over 300,000 travelers from 169 countries, with over one million nights rented through our platform. Our diverse range of road trip possibilities includes short-term RV rentals, long-term campervan subscriptions, and the option to buy one of our vehicles for sale.
As a dynamic company rooted in technological advancement, our challenges are both exciting and demanding. We're growing our team and seeking top talent to join us on this ever-developing journey.
**The Role**
We're looking for university students or recent graduates interested in gaining genuine work experience, vocational placement, or an internship located in our Depot in Marcon - Venice.
As a Global Operations Assistant, you'll represent our brand in person, providing exceptional customer service to guests during their road trips. If you enjoy challenges, meeting new people, and fast-paced environments, this position might be your next step.
**Job Description**
Our ideal candidate will have the following responsibilities:
- Front-office activities: Provide customer service and sales support, handling check-ins and check-outs, registering guests, processing payments, explaining campervan functionalities, and upselling road trip extras.
- Back-office activities:
- Align reservations with available campervans
- Verify and prepare campers and road trip extras and kits
- Maintain campervans in top condition and identify potential maintenance or repair needs
**Required Skills and Qualifications**
To succeed in this role, you'll need:
- A degree in Hospitality, Tourism, International Studies, Business Administration, or a related field
- Fluency in English and a valid driver's license (mandatory)
- An international mindset and ability to connect with people from diverse cultures
- Strong customer service orientation and problem-solving skills
**Benefits**
We offer:
- A competitive salary, estimated to be around €800-€1,200 per month, depending on location and experience
- Online and on-the-job training to develop relevant skills and grow professionally
- International opportunities and the possibility of integration into Indie Campers after the internship
**Internship Options**
We offer flexible internship options ranging from a minimum of 3 months to up to 12 months, accommodating students' availability and career goals.
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