Customer Service Representative
11 ore fa
We are seeking an experienced Customer Service Representative to join our team at Liberty Savings Bank. In this role, you will be responsible for providing exceptional customer service by performing banking transactions, opening new accounts, and expanding customer relationships.
Key Responsibilities:- Maintain and balance a cash drawer, perform ATM duties, and assist with end-of-night balancing.
- Receive, post, and pay out funds, balance, and prove customer accounts.
- Open new accounts for checking, savings, business accounts, IRA, etc.
- Identify customer needs and recommend specific products and services using the CNA process.
- Expand customer relationships by making referrals and handling consumer loans.
- High school diploma or equivalent required.
- Minimum 1 year customer service or cash handling experience/skills required.
- Able to communicate with individuals at all levels, provide superior customer service, and work well with others.
- Able to demonstrate a professional courteous manner, present a well-groomed, business-like appearance, and use proper telephone etiquette/grammar.
- Able to work a flexible schedule and skills in accuracy, cash handling, and math required.
- Basic computer skills and the ability to learn industry-related software required.
- Competitive salary and bonus structure.
- Comprehensive benefits package including health insurance, 401(k), and paid time off.
- Opportunities for career growth and professional development.
Liberty Savings Bank is an Equal Employment Opportunity Employer committed to diversity and inclusion. We are proud to offer a dynamic and supportive work environment that values teamwork, integrity, and customer satisfaction.
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