Sales Floor Ambassador
2 giorni fa
About the Role:
At Dfs Group Ltd, we are seeking a highly skilled and motivated Sales Associate to join our team. As a Sales Associate, you will be the face of our brand, responsible for providing exceptional customer service and driving sales.
About the Job:
Key Responsibilities:
• Assist customers in selecting, purchasing, and refunding merchandise while demonstrating excellence in customer service.
• Complete customer transactions in a professional and timely manner.
• Identify customer temperaments and recommend products that suit their style.
• Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate.
• Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, minimizing waiting time.
• Ensure floor presentation meets or exceeds brand and DFS requirements.
• Maintain reasonable stock levels of all merchandise in the department.
• Be familiar with the store layout; direct customers to merchandise, services, and facilities as appropriate.
• Assist the Management team in the coordination and execution of merchandising activities, e.g., inventory management, promotional activities, and merchandise stock flow.
Requirements:
• High School diploma or equivalent, or an equivalent combination of education and work experience sufficient to perform the essential functions of the job.
• Minimum 1 year's sales or cashiering experience in a retail environment.
• Proficient with handling a POS register machine.
• Able to work in a fast-paced, high-pressure environment.
• High energy level with a positive approach to job and group responsibilities.
• Ability to work flexible hours/shifts, including weekends, nights, and holidays. Able to work overtime hours when necessary.
• Fluency in English and other languages as required by location.
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