IT Service Delivery Manager
3 settimane fa
We are seeking an experienced IT Service Delivery Manager to lead our team in delivering high-quality services to our clients. As a key member of our team, you will be responsible for managing service delivery budgets, overseeing team efforts, and ensuring compliance with service level agreements.
Key Responsibilities- Service Delivery Management: Manage service delivery budgets, ensure resources are allocated effectively, and costs are kept within budget.
- Team Leadership: Oversee the efforts of different teams to ensure services are delivered efficiently and on time.
- Performance Monitoring: Track and monitor services performance, define and implement key performance indicators.
- Compliance and Quality: Guarantee compliance with service level agreements and ensure services provided meet required quality standards.
- Team Development: Build and maintain high-performing teams, provide guidance and coaching.
- Education: Bachelor's Degree in Computer Science, relevant certifications a plus.
- Experience: Previous professional experience in IT service delivery management with a leadership role, preferably in a fast-paced environment.
- Skills: In-depth knowledge of service management best practices, solid analytical and problem-solving skills, ability to manage multiple priorities effectively.
- Language: Excellent knowledge of English, German, and Italian.
Alpitronic is a leading company in the e-mobility sector, driving innovation and sustainability through cutting-edge technology. We offer a dynamic work environment, opportunities for advancement, and a wide range of further training opportunities.
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