IT Service Delivery Manager

1 settimana fa


Bolzano, Trentino-Alto Adige, Italia Alpitronic Americas Llc A tempo pieno
Job Title: IT Service Delivery Manager

About the Role:

We are seeking an experienced IT Service Delivery Manager to join our team at Alpitronic Americas LLC. As a key member of our organization, you will be responsible for ensuring the successful delivery of our IT services to our clients.

Key Responsibilities:

  • Manage client relationships and ensure their needs are met
  • Provide regular updates on service delivery and respond to client inquiries and concerns
  • Oversee service delivery budgets and ensure resources are allocated effectively
  • Track and monitor service performance using key performance indicators
  • Identify areas for improvement and implement changes as required
  • Guarantee compliance with service level agreements and quality standards

Requirements:

  • Bachelor's Degree in Computer Science or relevant field
  • Previous experience in IT service delivery management with a leadership role
  • In-depth knowledge of service management best practices
  • Strong analytical and problem-solving skills
  • Ability to manage multiple priorities effectively

What We Offer:

  • Innovative work environment in a young, dynamic team
  • High-tech projects in the future-proof sector of e-mobility
  • Opportunities for advancement in a growing company
  • A wide range of further training opportunities

About Us:

Alpitronic Americas LLC is a leading provider of innovative solutions in the e-mobility sector. We are committed to driving sustainable mobility and inspiring with cutting-edge technology.



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