![Darktrace Ltd](https://media.trabajo.org/img/noimg.jpg)
Cyber Security Relationship Builder
23 ore fa
**About Us:** Darktrace Ltd is a leading cybersecurity company that provides cutting-edge solutions to protect businesses from evolving cyber threats. Our team is dedicated to delivering exceptional customer experiences and driving growth through innovative solutions.
**Job Title:** Cyber Security Relationship Builder
**Location:** Milan, Italy (hybrid-based)
**Estimated Salary:** €60,000 - €80,000 per year
**Company Overview:** We are seeking an experienced Cyber Security Relationship Builder to join our Enterprise Customer Success team in Milan. As a key member of our team, you will be responsible for managing accounts across our UK&I customer base, driving adoption and outcomes leading to renewals, expansion, and advocacy.
**Job Description:**
As a Cyber Security Relationship Builder, you will:
- Manage a portfolio of Darktrace customers, ensuring they gain maximum utility from their Darktrace deployment.
- Conduct business reviews with client executives to drive satisfaction and desired outcomes.
- Present and demonstrate Darktrace cyber threat defense solutions to CISOs and security experts.
- Identify and nurture upsell and cross-sell opportunities by aligning products with customers' evolving needs.
- Evaluate customer engagement to assess risk and improve account health.
**Required Skills and Qualifications:**
- Personable with a friendly and warm approach, building long-lasting relationships with stakeholders.
- Excellent communication and relationship management skills.
- Ability to quickly understand technical information and process large amounts of data.
- Experience in a customer-facing role, such as Account Executive, Customer Success Manager, or Business Development Executive.
- Fluent in Italian and English.
**Benefits:**
- Four weeks holiday + all public holidays.
- Additional day off for your birthday.
- Accident, death & disability insurance.
- Meal vouchers.
- Employee Assistance Program.
**Why Join Us:** At Darktrace Ltd, we offer a dynamic and supportive work environment, with opportunities for professional growth and development. We prioritize our employees' well-being and offer a range of benefits to support their physical and mental health.
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