Immersive Experience Guide

4 settimane fa


Roma, Lazio, Italia IKONO A tempo pieno
About IKONO

We are an immersive journey that combines art, play and the unexpected, inviting people to self-discovery and shared experiences.

With locations in major cities across Europe, we offer a unique opportunity for customers to unleash their creativity and imagination.

Job Overview

This is a part-time position in our team, offering a pleasant and international work environment within a dynamic team.

The ideal candidate will be responsible for ensuring customer satisfaction, anticipating needs and providing expert support.

Key Responsibilities
  • Welcome customers with a friendly smile and provide exceptional service.
  • Assist guests with ticket purchases and handle reservations on our website and through ticket partners.
  • Take care of the cash register and maintain a well-stocked museum store stand.
  • Guide visitors through the route and share details of the experience.
  • Provide support to enhance the overall experience and respond to customer questions and concerns via phone calls.
  • Maintain the exhibition area and ensure it is always in perfect condition for visitors.
Requirements
  • Prior experience and knowledge in customer service.
  • Proficient in cash handling and fluent in English and Italian (minimum B2 level).
Benefits
  • A competitive salary of €12.50 per hour.
  • Pleasant and International work environment within a dynamic team.
  • Plenty of opportunities for development and personal growth.
  • Excellent work location at Via del Seminario Street in the heart of Rome.


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