Immersive Experience Ambassador Rome
2 giorni fa
At Ikono, we're dedicated to unlocking people's artistic and playful sides. As an immersive experience staff member in our Rome location, you'll play a key role in ensuring our customers have an unforgettable journey.
**Company Overview:**
We're a rapidly expanding company with six locations across Europe, including Madrid, Rome, Barcelona, Budapest, Vienna, and Copenhagen. Our mission is to provide a unique and interactive experience that inspires creativity and self-discovery.
**Job Description:**
You'll be responsible for warmly welcoming and assisting gallery visitors, ensuring a high-quality experience for everyone. Your primary goal is to provide exceptional customer service and support to enhance the overall experience.
**Responsibilities:**
- Welcoming customers with a friendly smile
- Helping guests with ticket purchases
- Handling reservations on our website and through our ticket partners
- Taking care of the cash register
- Being the friendly face at the museum store stand and keeping it well-stocked
- Guiding visitors through the route and sharing details of the experience
- Providing support to enhance the overall experience
- Responding to customer questions and concerns via email or phone calls
- Taking care of repairs and maintenance to keep our spaces in top shape
- Ensuring the exhibition is always in a perfect state for our visitors
**Required Skills and Qualifications:**
- Strong verbal and written communication skills
- Resilient in handling daily challenges
- Collaborative team player
- Ability to provide clear and concise explanations
- Capable of assisting in setting up exhibitions
- Attention to detail in all tasks
- Able to perform actions such as bending over or lifting things
- The ideal candidate has a responsible attitude, is friendly and polite, demonstrates tremendous passion and energy for their work, and is able to adapt to flexible schedules
**Benefits:**
- A part-time position in our dynamic team
- Pleasant and international work environment
- Plenty of opportunities for development and personal growth
- Excellent work location at Via del Seminario Street in the heart of Rome
**Salary:** €25,000 - €30,000 per annum (dependent on experience)
We offer a competitive salary and benefits package to attract and retain the best talent. If you're passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, apply now.
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