Booking Agent
2 settimane fa
Job Summary:
We are seeking a highly skilled and experienced Booking Agent to join our team at Starhotels. As a key member of our sales team, you will be responsible for managing room reservations, providing exceptional customer service, and driving sales growth.
Key Responsibilities:
- Reservation Management: Efficiently manage room reservations, ensuring seamless communication with guests and internal stakeholders.
- Sales and Marketing: Utilize sales techniques to promote our hotel and services, identifying and pursuing new business opportunities.
- Customer Service: Provide professional and approachable service to guests, responding to inquiries and resolving issues in a timely manner.
- Operations: Familiarity with Opera PMS is essential for efficient operations and data management.
- Communication: Excellent communication skills are required to effectively interact with guests, colleagues, and external partners.
Requirements:
- Language Skills: Fluency in Italian and English is mandatory, with additional languages being an asset.
- Experience: A minimum of years' experience as a Booking Agent is required.
- Skills: Ability to anticipate and resolve challenges, excellent communication skills, and a passion for delivering exceptional customer experiences.
What We Offer:
- Competitive Compensation: An attractive compensation package based on your experience.
- Career Advancement Opportunities: Exceptional career growth opportunities within our ambitious and caring organization.
- Benefits: Stylish uniforms, exclusive discounted stays, and access to our Performer Management Program.
Join Our Team:
At Starhotels, we value diversity and are committed to creating a global and inclusive work environment. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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