Customer Service Representative

2 settimane fa

Milano, Lombardia, Italia Indie Campers A tempo pieno

About the Role

We're seeking a highly motivated and detail-oriented individual to join our team as a Support & Cleaning Agent at Indie Campers. As a key member of our depot team, you will be responsible for ensuring an exceptional level of customer service and contributing to the maintenance of our fleet of campervans.

Key Responsibilities

  • Clean and prepare campervans for rental, adhering to company standards and client requests;
  • Verify and equip vans before each booking, ensuring all necessary items are in place;
  • Perform regular inspections and maintain accurate records of the vehicle's condition;
  • Transport vans or pick up clients from the airport, as needed;
  • Maintain all equipment, extras, and consumables stored at the depot, ensuring they are clean and in good working order;
  • Deliver and collect vehicles from repairs and maintenance, or transport them to specific locations.

Requirements

  • Valid driver's license and ability to drive a van;
  • Ability to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods;
  • Previous experience in a similar role, such as preparing cars for a car dealer or rent-a-car;
  • Attention to detail and an eye for cleanliness and inspection;
  • Excellent communication and interpersonal skills;
  • Immediate availability.

About Indie Campers

  • We're a young, fast-growing, and innovative company that values our employees and provides opportunities for career development;
  • We offer a competitive compensation package, including performance and referral bonuses;
  • We provide continuous training and coaching to help you develop the skills you need to succeed;
  • We offer free road trips, so you can experience Indie Campers firsthand and explore new destinations;
  • We're committed to providing an exceptional customer experience and building strong relationships with our clients.

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