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Customer Service Representative
2 mesi fa
Job Title: Customer Service Representative
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.
Key Responsibilities:
- Manage customer inquiries and complaints via phone, email, and chat
- Provide accurate and timely information to customers regarding products and services
- Resolve customer issues and concerns in a professional and courteous manner
- Collaborate with internal teams to resolve complex customer issues
- Meet or exceed customer satisfaction targets
Requirements:
- High school diploma or equivalent required; degree in a related field preferred
- Previous customer service experience in a call center or retail environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet productivity targets
- Fluency in English language
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and a cover letter, to ManpowerGroup.
