Sales Leadership Expert for Luxury Leisure

1 mese fa

Italia Italian Hospitality Collection A tempo pieno

About Italian Hospitality Collection



We are a unique portfolio of hotels, resorts, and spas, carefully curated for their beauty, history, and enchanting surroundings. Our collection includes Chia Laguna Resort in Sardinia, Fonteverde Lifestyle & Thermal Retreat in Tuscany, Grotta Giusti Thermal Spa Resort in Tuscany, Bagni di Pisa Palace & Thermal Spa in Tuscany, Le Massif Hotel & Lodge in Courmayeur, Ambasciatori Palace, Anglo American Florence, and Duo Milan Porta Nuova.



Our mission is to bring together extraordinary properties, offer our guests unforgettable experiences in the true spirit of Italy, provide stimulating workplaces for our employees, and achieve our shareholders' financial goals.



We are currently looking for a talented and passionate individual to join our team as Sales Leadership Expert for Luxury Leisure.



Job Description:

The Sales Leadership Expert for Luxury Leisure will direct and oversee leisure proactive sales activities in full synergy with sales on properties, sales representative teams, marketing, reservations, and revenue teams. The primary objective will be to maximize room nights, ADR, and total revenue in all properties through consolidation of existing markets, penetration of new ones, and constant seeking of new business opportunities.




  • Build a positive environment among the assigned sales team and colleagues.
  • Conduct performance evaluations, assessments within assigned teams.
  • Counsel, train, guide the team in the performance of their duties as to specific position responsibilities, sales techniques, reporting procedures, etc.
  • Recruit new sales members or sales reps, where needed.
  • Develop and implement the Annual Sales Plan for the assigned segment, including key account plans, soliciting and servicing selected accounts.
  • Participate in designated trade, service, and community associations and clubs.
  • Represent IHC and sister properties on sales calls, workshops, and trade shows on assigned markets.
  • Monitor, identify, and report current and future business trends to ensure profitable sales in periods of low and high demand.
  • Provide immediate sales assistance for all critical situations of key accounts, to maintain an active account load and to act as the sales leader of the assigned segment.
  • Monitor competitive hotels to ensure continual market share improvement.
  • Analyze and report sales results.
  • Proactively plan (for him/herself and the team) and execute weekly sales appointments, sales promotion, and follow-ups to achieve and exceed the revenue targets.
  • Constantly and timely update CRM software with sales calls, account information, tasks, projects, etc.
  • Accurately identify the level of influence and decision-making power of contacts in the customer organization and use these to secure business.
  • Support the reservation department with the conversion of new and repeat enquiries, while making sure this is executed within all assigned sales team.
  • Review customer base to determine new opportunities for account penetration.
  • Contribute ideas to improve the products and services offered.
  • Capitalise and leverage upon brand's sales and marketing programs, resources, and international sales offices to maximise impact of the brand's system.
  • Strategically plan for the seasonality factor, by targeting a wide scope of market segments suitable in providing a steady revenue stream during shoulder and low season periods, with the overall aim of maximizing business demand.


Requirements:

This position requires at least 5 years of experience with an international hospitality brand, minimum 8 years of pro-active leisure experience, and a minimum of 3 years in management of sales teams within the hospitality industry.



Candidates must have excellent knowledge and outstanding track records of incremental success related to luxury leisure trade sales, and fluent Italian and English language skills are mandatory. Fluency in French or German would be beneficial.



Working Conditions:

This position will be based in Milan, Italy, with frequent travel to meet property sales managers, clients, or to participate in trade shows.



Salary:

The estimated salary for this position is approximately €80,000 - €100,000 per year, depending on experience and qualifications.

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