Luxury Bar Service Ambassador
5 giorni fa
Splendido, a 5-star hotel in Portofino, Italy, is renowned for its exceptional hospitality. Located within the protected hills of Portofino, our elevated escape boasts breathtaking views of the Gulf of Tigullio and the charming town below. As a pioneer of luxury travel since 1976, Belmond has established itself as a leader in providing authentic experiences to discerning guests. Our portfolio spans 24 countries with 46 remarkable properties, each embodying the essence of our brand: heritage, craftsmanship, and genuine service.
We are seeking a skilled Chef de Rang Bar to join our bar team for the upcoming season (spring/summer 2025). The ideal candidate will be passionate about delivering exceptional customer experiences, comfortable with challenges, and willing to provide luxurious dining encounters. This individual should have excellent communication skills, emotional intelligence, adaptability, and fluency in English and Italian. Previous experience within the same role in a luxury environment is highly desirable, as is HACCP certification.
The successful candidate will be responsible for ensuring seamless bar operations, including setup, mise en place, and cleaning, according to Belmond's high standards and procedures. They will monitor all aspects of the guests' experience, from the bar layout to the service delivery, and act to enhance a flawless service by anticipating guests' needs. Collaboration with other team members will be essential, as well as establishing good relationships with guests and handling requests and enquiries efficiently.
Main Responsibilities:
- Fulfill bar operations assisting with service, setup, mise en place, and cleaning, according to Belmond policies, high standards, and procedures.
- Monitor all aspects of the guests' experience, from the bar layout before their arrival to the experience they receive during the service.
- Act to enhance a flawless service and anticipate guests' needs.
- Support all other team members with the service.
- Establish and maintain good relationships with all guests and handle requests and enquiries.
Benefits:
- Seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 4, Chef de Rang Bar.
- Start date: April 2025 to End date: November 2025, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path.
- Monthly gross salary around €1,800.
- Separate payslip for 13°, 14°, and TFR.
- Monthly welfare incentive based on quality goals + welcome bonus.
- Accommodation in our staff house including breakfast.
- Bus ticket as benefit for the contract period; staff canteen.
- Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises, and safaris, and discounted food and beverages.
Belmond Management is an equal opportunities employer committed to diversity and inclusion in the workplace. We treasure history while looking to the future and believe in responsible, sustainable tourism.
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