Luxury Service Ambassador
19 ore fa
About Us
Splendido Mare, a member of the esteemed Belmond Hotels portfolio, is situated in the heart of Portofino. Our restaurant, DaV Mare, embodies the essence of piazzetta living through refined cuisine, crafted in partnership with the renowned 3-Michelin-star Cerea family. Inspired by nautical spirit, our gem on the Italian Riviera celebrates the art of Ligurian living in its purest form.
We seek individuals who embody effortless charm and personality, whose humour and warmth shine through, creating an atmosphere for unscripted and instinctive service and genuine human connection.
For the next season, we are looking for a Luxury Service Ambassador to join our Restaurant Team.
The ideal candidate is passionate about delivering exceptional hospitality experiences and comfortable with challenges. He/she should have exemplary customer service skills.
Main Responsibilities:
- Welcoming customers upon arrival
- Escorting customers
- Handling of any needs
- Assisting with information requests
- At least 1 year of experience in the same role in luxury hotels and/or fine dining restaurants
- Good communication skills
- Excellent team work skills
- Determination to achieve goals
- Fluency in English at a professional level and preferably one additional language
- Attention to detail
- Ability to adapt
- Ability to handle stressful situations and remain calm under pressure
You will be offered a seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 4, Hostess with a salary as per CCNL. The contract period starts in September 2024 and ends in January 2025, with the aim of a continuous collaboration over subsequent seasons at Splendido. A monthly welfare incentive based on quality goals + welcome bonus, bus ticket as benefit for the contract period, staff cantine, Discovering Belmond programme which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages will also be included.
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