Expert Solution Engineer
13 ore fa
PrestaShop is seeking a highly skilled Expert Solution Engineer to join our team in Italy. As a key member of our indirect channel team, you will play a crucial role in providing technical support and knowledge to our regional developer community.
Key Responsibilities- Engage with the regional developer community through expert support, including direct support for specific project developments, demos, integrations, and bug fixes.
- Develop and deliver localized training content, including certification programs and online training sessions, to ensure our developers have the necessary skills to succeed.
- Collaborate with our Academy team to define syllabus and develop teaching materials for live trainings and online courses.
- Design and deliver live events, such as webinars and public speeches, to promote PrestaShop as a solution and the Expert Program.
- Oversee the performance of the Expert Platform and act as a liaison with our delivery squads to resolve support tickets.
- PrestaShop 1.7 knowledge is a must.
- Minimum 3 years of experience in developing PrestaShop online stores as part of an agency or as a freelance developer.
- Excellent written and verbal communication skills.
- Ability to translate complex technical information into concepts understandable by non-technical people.
- Ability to speak in public, to groups, or via electronic media.
- Very curious about the e-commerce, web, and open-source universe.
- Have a great capacity for analysis, understanding, and problem-solving.
- Able to adapt quickly and work autonomously.
- Comfortable writing in English and Italian.
- Knowledge in LAMP stack and Symfony, Javascript, SQL required.
PrestaShop is a leading open-source ecommerce solution in Europe and Latin America, with over 300,000 sites using its software globally. We are part of MBE Worldwide, a leading global ecommerce and logistics platform for businesses. Our team is composed of diverse profiles, experiences, and nationalities, and we value commitment to the PrestaShop community, boldness, and inclusiveness.
As a member of our team, you will have the opportunity to shape the e-commerce of tomorrow and work with a talented group of professionals who share your passion for innovation and customer satisfaction.
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