Senior Solutions Engineer

2 giorni fa

Milano, Lombardia, Italia Project 44 A tempo pieno
About Project 44

Project 44 is a leading provider of supply chain visibility and logistics solutions. Our mission is to make supply chains work by providing real-time visibility and insights to our customers.

Job Description

We are seeking a highly skilled Solutions Engineer to join our team. As a Solutions Engineer, you will be responsible for consulting with prospective customers to understand their business needs and technical requirements. You will leverage your technical expertise to design and implement solutions that enhance productivity and create new levels of supply chain visibility.

Key Responsibilities
  • Articulate the benefits of complex technical solutions and products to prospects and customers
  • Document and promote complete solutions via white boarding, pilots, and presentations
  • Partner with sales peers to drive new sales and expand existing business
  • Maintain and apply knowledge of technical pre-sales, implementation of application integration APIs
  • Deliver recommendations to product engineering team members based on customer and prospective customer feedback
  • Execute customized product demonstrations that speak to the specific needs of the prospect
  • Run Value Assessments with prospective customers to produce a tailored and quantifiable ROI presentation
  • Coordinate with implementation team members to produce Statements of Work and technical design documents that fully capture project requirements
  • Support the response to RFPs, RFIs, and Information Security questionnaires
  • Engage with sales team members to run comprehensive discovery workshops with enterprise-level customers
Requirements
  • Experience in pre-sales, implementation, or consultative roles focused on SaaS technologies
  • Direct experience with Transportation and Logistics applications is strongly preferred
  • Fluency in English is mandatory
  • Strong knowledge of global supply chain processes, including import/export management, ocean shipping, and freight forwarding
  • Deep knowledge of logistics processes, including transportation management, warehousing, network design and maintenance, and inventory management
  • Proven track record of managing complex, technical sales cycles with global enterprises
  • Strong written and verbal communication skills, and ability to relay technical concepts to a non-technical audience
  • Ability to understand and document technology requirements to integrate with cloud-based and on-premise applications
  • Experience with supporting web service integrations
  • Fluency in technical data formats, notably JSON and XML
  • High-level knowledge of application design principles, programming concepts, and information security standards
  • Ability to troubleshoot and resolve technical issues in support of Proofs of Value and Pilots
  • Proficiency in SQL is a plus, but not required
  • Experience with field sales and willingness to travel up to 30%

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