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Customer Service Representative

2 mesi fa

Genoa, Liguria, Italia Randstad A tempo pieno
Ruolo e Responsabilità

La risorsa inserita si occuperà di:

  • Contatto con i clienti (italiani ed esteri)
  • Inserimento ordini nel gestionale aziendale
  • Monitoraggio degli ordini e delle spedizioni
  • Evasione dell'ordine
  • Gestione operativa e pianificazione dei trasporti
  • Pianificazione dei tempi di consegna della merce
  • Organizzazione viaggi degli autisti e stesura attività giornaliera
  • Gestione post-vendita (eventuali problematiche)
  • Assistenza del cliente riguardo problematiche di quantità, prezzo, tempi di consegna
  • Visite presso i clienti (saltuarie)
Requisiti

Desideriamo entrare in contatto con risorse in possesso dei seguenti requisiti:

  • Domicilio a Genova
  • Diploma o laurea
  • Conoscenza ottimale della lingua inglese
  • Conoscenza della lingua francese (requisito preferenziale)
  • Ottima conoscenza del pacchetto office e programmi di gestione ordini
  • Pregressa esperienza anche breve nella mansione (il cliente valuta sia profili junior che profili senior)
  • Disponibilità a brevi trasferte e alla settimana in Olanda