Senior Technical Specialist

4 settimane fa


Gallarate, Lombardia, Italia AVEVA A tempo pieno

Aveva is a global leader in industrial software, delivering cutting-edge solutions to thousands of enterprises worldwide.

We're seeking a highly skilled and experienced technical professional to join our team as a Center of Excellence Engineer.

The successful candidate will be responsible for developing and testing new solution features, fixing application issues, and leading the practice development team.

Key responsibilities include:

  • Working closely with our DEV and SUPPORT teams to master customer solutions.
  • Researching, identifying, developing, and recommending program parts to address new features and application issues.
  • Helping customers adopt new solutions and addressing potential technical problems.
  • Assisting Application Engineers with site-specific difficulties during new site commissioning, system upgrades, and expansions.
  • Participating in power monitoring system development projects, contributing to product development and testing, and unit-testing.
  • Resolving technical problems from internal escalation about application engineers and engineering teams.
  • Identifying and qualifying product and solution failures and assisting in understanding and resolving them.
  • Contributing to the documentation of new solution features using our Knowledge Base tool.
  • Designing, planning, researching, evaluating, and testing complex systems used to monitor and/or control program execution into systems.

Requirements include:

  • Experience in software, database, and/or troubleshooting, diagnosis, and problem-solving.
  • SQL Database querying and programming experience.
  • Programming experience (5 years minimum is desirable).
  • Understanding of SCADA and HMI standards is highly advantageous.
  • Ability to travel to various customer sites in the region and worldwide.
  • Manufacturing Execution System experience (MES) and knowledge of AVEVA products will be very helpful.
  • Engineering degree in Electrical, Power Systems, Computer Science, or equivalent is desirable.
  • On-site or off-site advanced technical support experience.
  • Understanding of control systems and PLC.
  • C#, HTML5 coding experience (Web Application).
  • Controls or transformer protection experience.
  • Experience with CRM systems.
  • Bilingual: English and French/Italian/German/Dutch an asset.


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