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EU Books Category Manager, Emerging Markets

2 mesi fa

Milano, Lombardia, Italia Amazon A tempo pieno

About the Role

Amazon is seeking a talented Senior Vendor Manager to lead the Books category in emerging markets in Europe. This role will collaborate with local and global teams to develop and implement a new operating model for managing at scale in new emerging countries.

Key Responsibilities

  1. Lead a team responsible for the customer and vendor experience, including vendor onboarding, selection, and customer experience.
  2. Define success criteria for local businesses in collaboration with Country and Books Leadership and be accountable for delivering against goals.
  3. Deliver a world-class customer experience for local customers and innovate on their behalf.
  4. Manage and build comprehensive selection through strong vendor relationships, including assessing market procurement conditions, recommending terms, and implementing procurement strategies.
  5. Be responsible for business management areas such as promotional campaigns, in-stock management, product development, and vendor performance communications.
  6. Develop and execute collaborative marketing and promotions campaigns for a wide variety of products across the category.
  7. Set up a category procurement support strategy along with supply chain teams and drive continuous process improvements.
  8. Manage item/vendor set-up in various tools.
  9. Attend trade shows and vendor meetings as required.
  10. Monitor and research industry and competitive trends to make the Amazon offering the best for the customer.

Requirements

  1. 7+ years of relevant work experience in business leadership positions with increasing scope of responsibilities.
  2. Experience building, leading, and scaling high-performing teams and fostering a supportive and empathetic team culture.
  3. Ability to prioritize tasks in a dynamic and ambiguous environment and deliver results in a matrix organization.
  4. Passion to understand customers and track record to develop ideas and innovate on their behalf.
  5. Excellent written and verbal communication skills and stakeholder management across all levels of the organization.
  6. Proven analytical skills and experience using data and anecdotes to develop insights and solve problems.
  7. Outstanding project management skills and demonstrated ability to manage multiple projects and conflicting priorities concurrently.
  8. Experience inventing and simplifying mechanisms and processes and scaling them.
  9. Entrepreneurial drive with bias for action.

Preferred Qualifications

  1. Experience working in Vendor Management and Books category is preferred.
  2. Experience working with diverse geographical teams and in a variety of cultures.
  3. Experience working in a global, matrixed organization and with tech teams.