Clinical Sales Specialist

1 settimana fa

Milano, Lombardia, Italia Thermo Fisher Scientific A tempo pieno
Job Summary

As a Clinical Sales Representative at Thermo Fisher Scientific, you will play a crucial role in driving business growth and improving patient outcomes. Your primary responsibility will be to focus on key decision makers and establish strong relationships with customers and local key opinion leaders.

Key Responsibilities
  • Develop and implement territory key account plans to achieve sales and activity targets.
  • Establish and maintain positive relationships with customers and local key opinion leaders, detailing interactions via CRM SFDC.
  • Proactively maintain up-to-date knowledge of products and therapy areas.
  • Develop business (tests volume & sales) of the area or region or country according to annual plan.
  • Respect internal processes, regulations, country's laws, and code of conduct (MedTech) in relation to all interactions with healthcare professionals.
Decision Making / Authority

Closely collaborate with the Sales Team, Customer Service, Marketing, and General Management in the Southern Europe Sales organization.

Main Responsibilities
  • Understand company clinical and team management priorities and how they affect the territory.
  • Capitalize on business opportunities and contribute added services to customers.
  • Compile, supervise, and review performance against a strategic business plan and make recommendations as a result.
  • Establish, maintain, and develop positive relationships with customers (lab & clinicians and local key opinion leaders and detail this via Veeva CRM).
  • Support lab customers in their development by implementing co-marketing activities within target units.
  • Coordinate and host clinical promotional sales meetings.
  • Implement primary care informative workshops and develop secondary care advocates for primary care.
  • Build and be a great partner in key accounts to safeguard and grow business.
  • Keep daily records of customer contacts and share relevant data with colleagues via SFDC.
  • Provide Clinical Sales Manager with accurate and timely data and market reports, including follow-up actions against time scales.
  • Update detailed records of activity and actions in key account plans.
  • Ensure all appointments and booked events are accurately diarized.
  • Ensure all company expenditure on territory is accurately supervised within budget and expense forms are completed and submitted within agreed deadlines.
  • Represent the company in a professional manner with adherence to company policies.
  • Deal with customers and colleagues in a professional and courteous manner.
  • Maintain company property to the highest standard.
Requirements
  • Experience in sales position in Vitro Diagnostic or Medical Device or healthcare market.
  • Strategic selling/sophisticated selling skills and ability to use scientific & medical speech.
  • Results-oriented.
  • Strong social skills.
  • Ability to assimilate information to garner support for resources, change, etc.
  • Must be a role model for the 4-I Values (Integrity, Intensity, Innovation, and Involvement).
  • Previous experience and success in a clinical sales environment.
  • Italian and English: professional competence.

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