Customer Support Representative

4 settimane fa


Milano, Lombardia, Italia Ricercamysrl A tempo pieno

About the Role

We are looking for a talented Customer Support Representative to join our team at Ricercamysrl. As a key member of our customer support team, you will be responsible for collaborating with local sales to develop new opportunities and ensuring seamless customer experience.

Responsibilities

  • Prepare requests for quotation and relevant orders for internal factories and third parties;
  • Transfer customers' order execution procedures to factories project management teams;
  • Coordinate the whole process flow in a project execution;
  • Respond to customers' complaints and escalating issues;
  • Manage technical and commercial change orders;
  • Control project schedule and documents in close cooperation with Factory engineering and PM teams and local Sales team;
  • Facilitate project closeout reports and Project review meetings with customers;
  • Keep coordination and relationship with 3rd party local suppliers;

Requirements
  • Educational background in Electrical engineering or Industrial engineering;
  • Good experience in Electric motors Low and Medium Voltage, as well as Electronic drives;
  • Good knowledge of SAP system, CRM, and Microsoft Office tools;
  • Native Italian and Fluent in English, both oral and written;
  • Spanish, German, or Chinese knowledge will be considered a plus;
  • Ability to manage international projects involving EPC, Engineering, OEM, End Users, and different factories worldwide;
  • Goal-oriented and problem-solving mindset;

What We Offer
  • Permanent employment contract;
  • Salary: 30-40K;
  • Smart working;
  • Workplace: Milano (MI) – Città Studi. Candidates based in Firenze (FI) or Vicenza (VI) will also be considered.


  • Milano, Lombardia, Italia Staff Spa A tempo pieno

    **Ruolo:** Customer Service**Settore:** Moda/Fashion Design**Categoria:** Customer ServiceRicercasi un/una Customer Service Representative per azienda nel settore abbigliamento/moda. Le/ gli interessati dovranno avere una buona conoscenza delle lingue e delle tecnologie informatiche. Le/ gli aspiranti dovranno essere in grado di gestire le richieste dei...


  • Milano, Lombardia, Italia Gigroup A tempo pieno

    About the Role:We are seeking an experienced Customer Service Representative to join our team. As a key point of contact for our clients, you will be responsible for providing world-class support and ensuring their needs are met efficiently and effectively.Responsibilities:Respond to customer inquiries in a timely and professional manner.Resolve customer...


  • Milano, Lombardia, Italia Orienta A tempo pieno

    Customer Care Representative Opportunity at OrientaWe are seeking a highly motivated and detail-oriented individual to join our Customer Care team at Orienta. As a Customer Care Representative, you will play a crucial role in ensuring our customers receive exceptional service and support.Responsibilities:Customer Support: Provide timely and effective...


  • Milano, Lombardia, Italia Reno De Medici A tempo pieno

    Customer Service Representative Job description:RDM is seeking a Customer Service Representative to join the Customer Service Team based in Milan. The Customer Service Representative is responsible for processing orders and managing business relationships between customers and factories.Key responsibilities include:Communication with customers via phone and...


  • Milano, Lombardia, Italia Hitachi Abb Power Grids A tempo pieno

    Job Title: Customer Service Representative English SpeakerAbout the Role:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch support to our customers.Responsibilities:* Respond to customer inquiries in a timely and professional manner* Resolve...


  • Milano, Lombardia, Italia Manitowoc A tempo pieno

    Manitowoc, a leading provider of lifting equipment and solutions, is seeking a skilled Customer Service Representative to strengthen its Product Support Team.Main Responsibilities in this RoleAct as the primary point of contact for customers to fulfill all requirements and contracts related to telematics systems on cranes.Create new client accounts on Potain...


  • Milano, Lombardia, Italia Headhunt International A tempo pieno

    Customer Service Representative - SpanishWe are seeking a highly motivated and customer-focused Customer Service Representative - Spanish to join our team at Headhunt International. As a Customer Service Representative - Spanish, you will be responsible for providing exceptional customer service to our clients in their native language.About the Role: Provide...


  • Milano, Lombardia, Italia ROCKWOOL Group A tempo pieno

    Role OverviewThe Customer Support position at ROCKWOOL Group is a dynamic role that requires a strong customer focus and excellent communication skills. The successful candidate will be responsible for guaranteeing the effective processing of customer sales orders and ensuring external and internal customer satisfaction.Key ResponsibilitiesProcess customer...


  • Milano, Lombardia, Italia ManpowerGroup A tempo pieno

    Customer Service Representative - e-CommerceManpowerGroup is seeking a Customer Service Representative to join our team in the e-commerce sector. As a Customer Service Representative, you will be responsible for responding to customer inquiries, resolving complaints, and providing excellent customer service.Main Responsibilities:Respond to customer inquiries...


  • Milano, Lombardia, Italia Northreach A tempo pieno

    Role OverviewAt Northreach, we're seeking a skilled Technical Customer Support Agent to join our team. As a Technical Support Representative, you will be the first point of contact for our VIP customers, providing exceptional support through phone and email channels. Your primary goal will be to deliver effective solutions to complex technical issues,...


  • Milano, Lombardia, Italia Bending Spoons A tempo pieno

    About the RoleWe're looking for a highly skilled Customer Experience Representative to join our team at Bending Spoons. As a key member of our support operations, you'll be responsible for delivering exceptional user experiences through timely and informative responses to customer inquiries.Key ResponsibilitiesDevelop and maintain a deep understanding of our...


  • Milano, Lombardia, Italia Language Matters A tempo pieno

    Job Title: Dutch Speaking Customer Service RepresentativeJob Summary: We are seeking a Dutch speaking customer service representative to join our team based in central London. The successful candidate will be a customer-focused individual, confident and well-spoken in Dutch, with great eye for detail and excellent problem-solving...


  • Milano, Lombardia, Italia Randstad A tempo pieno

    We are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service to our clients via phone, email, or chat. Key responsibilities include:Responding to customer inquiries in a timely and professional mannerResolving customer complaints and issues in a fair and efficient...


  • Milano, Lombardia, Italia Manpowergroup A tempo pieno

    Customer Care Representative OpportunityWe are seeking a highly skilled and multilingual Customer Care Representative to join our team at Manpower s.r.l.Main Responsibilities:As a Customer Care Representative, you will be responsible for responding to customer inquiries, managing customer orders, and resolving complaints in a professional and timely...


  • Milano, Lombardia, Italia Patrique Mercier Recruitment A tempo pieno

    Greek Odyssey: Italian Customer Support RepresentativePatrique Mercier Recruitment invites you to embark on a rewarding career journey in Greece as an Italian Customer Support specialist. With a full relocation package, you will have the opportunity to enhance your professional skills while immersing yourself in the rich culture and lifestyle of this...


  • Milano, Lombardia, Italia Engineeringuk A tempo pieno

    About the RoleWe are seeking a highly skilled Customer Experience Representative to join our team at Engineeringuk. As a Specialist, you will be the first point of contact for our customers, providing exceptional service and support to ensure their needs are met.Key ResponsibilitiesDeliver outstanding customer experiences through personalized support and...


  • Milano, Lombardia, Italia Celltrion Healthcare Co., Ltd. A tempo pieno

    Job Summary:Celltrion Healthcare Co., Ltd. is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, a strong problem-solving attitude, and the ability to work effectively in a fast-paced environment.Key Responsibilities: Manage customer information and...


  • Milano, Lombardia, Italia ECCO A tempo pieno

    Job Title: Customer Service RepresentativeECCO is seeking a highly skilled and motivated Southern European Sales Professional to join our team in Milan, Italy.About the Role:We are looking for an individual with excellent communication skills and experience in customer service to work closely with our sales team, ensuring seamless interactions with...


  • Milano, Lombardia, Italia Headhunt International A tempo pieno

    Customer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our team in Athens, Greece. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in Spanish.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...


  • Milano, Lombardia, Italia Headhunt International A tempo pieno

    Job Title: Customer Service Representative - Spanish SpeakerJob Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they...