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Senior Client Advisor

2 mesi fa


Venezia, Veneto, Italia SL Luxury Retail S.r.l. A tempo pieno

About the Role

We are seeking a highly skilled Senior Client Advisor to join our team at SL Luxury Retail S.r.l. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth.

Key Responsibilities

  • Provide personalized service to clients, understanding their needs and preferences to create a unique and memorable experience.
  • Develop and maintain a robust client portfolio, identifying opportunities to grow business and exceed sales targets.
  • Collaborate with the management team to achieve sales and key performance indicators (KPIs), upholding the Maison values and standards.
  • Stay up-to-date with fashion trends and product knowledge to provide expert advice to clients.
  • Communicate effectively with clients and colleagues, demonstrating a transparent and genuine attitude.
  • Utilize available tools and technology to optimize business opportunities and drive performance.

Requirements

  • Proven experience in providing high-quality service in a luxury retail or customer-facing environment.
  • Personal taste and passion for fashion culture, with a focus on creating personalized looks.
  • Natural business acumen and entrepreneurial spirit, with a strong team-oriented mindset.
  • Excellent written, oral, and listening skills, with proficiency in English and local language.
  • Ability to adapt to a fast-paced environment, prioritize tasks, and multitask effectively.

About Us

SL Luxury Retail S.r.l. is committed to building a diverse and inclusive workforce. We believe that diversity enriches the workplace and fosters our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome applications from all qualified candidates.