Technical Sales Specialist for Microsoft Devices

2 settimane fa


Milano, Lombardia, Italia Td Synnex A tempo pieno
Job Overview

We are seeking a talented Technical Pre-Sales Microsoft Devices professional to join our team. As a key member of our organization, you will play a critical role in working with partners and the sales organization to define and deliver less complex solutions and projects.

Main Responsibilities

* Provide exceptional customer service and meet predefined customer service level agreements (SLAs)
* Communicate product and technology information to educate internal and external audiences
* Understand and apply vendor promotions
* Maintain peer-level technical contacts in assigned vendor
* Work towards required levels of technical knowledge in product or technology group and achieve any vendor-related accreditation
* Assist the Business Solution Centre (BSC) to support sales activity and improve partner utilization rates
* Develop product knowledge to a competent technical level in line with vendor/business expectations
* Drive EOS and Win11 readiness of all resellers
* Execute POC/Technical Assessment events with top resellers to cover their top SMB customers
* Conduct Win11 webinars for all resellers and their customers
* Work with all resellers to include Demand Generation questionnaire in their activities to drive Win10 EOS awareness
* Engage with resellers post-event to ensure customer follow-up and timely execution of agreed plans
* Report on executed activities, including the number of events, partners engaged, and customers trained.

Requirements

* Effective oral and written communication skills
* Strong understanding of Windows11 features, system requirements
* Existing knowledge of product and technology portfolio is desirable but not mandatory depending on seniority of role
* Excellent communication and presentation skills to conduct webinars and training sessions
* Strong organizational skills to manage events and follow-up activities

What We Offer

At TD SYNNEX, we offer a range of benefits and opportunities for growth and development. Our programs are tailored to meet the needs of our employees and their families, and we are committed to creating a diverse and inclusive work environment. If you are a motivated and talented individual who is looking for a new challenge, we encourage you to apply.
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