Customer Operations Coordinator

3 settimane fa


Milano, Lombardia, Italia Dynatrace A tempo pieno

Job Description:
At Dynatrace, we're looking for a talented Customer Operations Coordinator to join our team. In this role, you'll be responsible for scheduling product-related services for our EMEA ACE - services division.

Key Responsibilities:
• Schedule services for the EMEA ACE - services division
• Work closely with Regional Services Managers on incoming region requests
• Ensure timely and accurate fulfillment of requests
• Match skill requirements and efforts to resources' skills, availability, location, and customer needs

Requirements:
• Ability to work efficiently in a fast-paced environment
• Self-starter with problem-solving skills
• Prioritization and conflict management skills
• Excellent customer service skills
• Proficiency in Microsoft Office, specifically Excel
• Experience working in an IT services environment

What We Offer:
• Opportunity to work with a leading software intelligence company
• Collaborative and dynamic work environment
• Chance to develop your skills and grow with the company

Apply Now:
If you're a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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