Automotive Warranty Support Specialist
2 settimane fa
Key Responsibilities:
• Ensure smooth customer interactions through regular phone contact to schedule maintenance visits and achieve set targets.
• Collaborate closely with workshop networks to provide customers with tailored services, promoting a first-class experience.
• Gather and record customer feedback via Excel data entry, informing business strategies and improvements.
Requirements:
• A degree in Economics, Communication, or Humanities, with a keen interest in the automotive sector and customer care.
• Proficiency in MS Office and strong computer literacy.
• Native Italian speaker with excellent English language skills (additional European languages a plus).
• Previous experience in customer-facing roles, preferably in front-desk or back-office positions.
About Us:
MSX International is a global company empowering people and businesses with industry-leading expertise. With a diverse workforce and commitment to equal opportunities, we strive to exceed ambitious growth plans year on year.
By joining our team, you become part of a dynamic organization focused on building trust and delivering results. If you're passionate about the automotive industry and customer care, we encourage you to explore this opportunity further.
Learn more about this role and our company and discover how you can make a difference at MSX International.
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