Automotive Technical Support Specialist

3 settimane fa


Roma, Lazio, Italia MSX International A tempo pieno

Automotive Technical Support Role

We are seeking a highly skilled and motivated individual to join our Technical Department as an Automotive Technical Support Specialist. As part of our MSX Talents Acquisition Program, we are looking for a young degree student with a passion for the automotive industry to provide technical support to our partner workshops.

Key Responsibilities

  • Receiving and responding to technical support requests via ticketing service
  • Studying the history of technical work on vehicles to provide accurate instructions
  • Applying engineering background to provide technical solutions to complex issues
  • Providing support via written tickets and inbound/outbound calls

Requirements

  • Engineering Bachelor's degree in technical fields (Mechanics, Electronics, Automotive, etc.)
  • Computer literacy, especially MS Office
  • Italian native speaker level and good level of English
  • Previous experience in Technical Support departments and/or in car or agriculture dealerships a plus

About MSX International

With over 5,000 employees based in more than 80 countries, our teams provide industry-leading expertise in various areas, including Consumer Engagement, Parts, Accessories & Service Performance, and more. We are committed to building a diverse workforce and offer flexible working methods to suit all.



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