Automotive Technical Support Specialist
3 settimane fa
Automotive Technical Support Role
We are seeking a highly skilled and motivated individual to join our Technical Department as an Automotive Technical Support Specialist. As part of our MSX Talents Acquisition Program, we are looking for a young degree student with a passion for the automotive industry to provide technical support to our partner workshops.
Key Responsibilities
- Receiving and responding to technical support requests via ticketing service
- Studying the history of technical work on vehicles to provide accurate instructions
- Applying engineering background to provide technical solutions to complex issues
- Providing support via written tickets and inbound/outbound calls
Requirements
- Engineering Bachelor's degree in technical fields (Mechanics, Electronics, Automotive, etc.)
- Computer literacy, especially MS Office
- Italian native speaker level and good level of English
- Previous experience in Technical Support departments and/or in car or agriculture dealerships a plus
About MSX International
With over 5,000 employees based in more than 80 countries, our teams provide industry-leading expertise in various areas, including Consumer Engagement, Parts, Accessories & Service Performance, and more. We are committed to building a diverse workforce and offer flexible working methods to suit all.
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